identity

identity.TM GmbH

About this app

With identity video you will be identified safely, quickly and free of charge from anywhere with a stable internet connection. To complete this procedure, you will only need a valid ID document. The identification process is carried out within a video chat session through a certified identity.tm staff member and takes only a few minutes.

Save time by replacing the conventional way of identifications with this powerful app. The identity Trust Management AG procedures fulfill strictest safety and privacy regulations of Germany and the European Union.

For more information please visit: https://www.identity.tm

Ratings and reviews

Tried to activate my German o2 SIM card. This requires verifying my identity for which o2 recommended using this app. The process failed because the chat operator, whom I saw and heard, simply closed the chat twice, and disabled the access code so the third attempt failed to connect. This is dishonest and these people are trusted with our sensitive documents. Companies are liable for any harm that may befall clients who are forced to use this app. And I lost the 15 EUR I spent on the SIM.

Very bad. Neither the Android nor the iOS app has been ever tested properly before releasing. Lots of bugs and very less support. You need to improve the stability and the issues with camera switching before releasing it publicly

I tryed five times the video call and needed more than an hour for the validation process. One agent even hang up the phone call. The data had to be entered always completely new and from the beginning, even once the process has been completed. At the end nothing worked, no answers from the support and a hotline out of service. A really poor perfomance.

What's new

OCR Update