MyCHOP

CHOP Applications

About this app

MyCHOP is the online patient health portal for patients and families of Children's Hospital of Philadelphia (CHOP). Schedule appointments with your child’s pediatrician, or schedule in-person or video visits with a growing list of pediatric specialists. Use your phone’s camera to attend video visits with your child’s provider. Send messages to your child’s provider and request prescription refills and referrals. You can also access a current list of your child’s medications, immunizations, allergies, physician-released test results, growth charts, as well as a health summary and your account billing summary. Complete history Questionnaires.

Ratings and reviews

When checking in to make an appointment at an urgent care facility, the app indicates you have a place in line (which was 27 minutes). Upon arrival, I learned from front desk that app isn't functional and wait time is actually 2+ hours. The app is NOT working correctly and it is often difficult to make appointments (so this is not a one-time event).

App is helpful for specific issues. But support is TERRIBLE. You can NEVER speak directly to a tech support person. I went around and around when I was trying to get permissions for our special needs daughter because I'm her legal guardian. Also, CHOP provides medical care for some of the sickest kids and most complicated case in the world. We need to be able to talk to a provider rather than just to see test results or to send a message. I realize that's old fashioned. But technology doesn't make everything better when the subjects are human beings trying to cope with difficult and serious health problems. Bigger and efficient is not always better. Institutions need to remember that people are not always best served by just providing information. They require humanity.

I have 3 children in this app and it makes everything so easy to keep track of everything! (well if their providers are within the chop system) My son just had an xray and I could see the image and report on my app before leaving the office. His eye doctor isn't with chop and the notes that are sent to chop won't show up in the app and my pediatrician doesn't know how to find them within the system. I was encouraged to see a chop Ophthalmologist so it's easier to find the latest records.

What's new

Miscellaneous fixes and improvements.