Shahroz Naeem
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If you do manage to place an order, just forget about it. They will not process or call you to confirm or anything. I had to call them 3 times and the call center agent has no clue about the status of orders. The app itself also doesn't showcase the status apart from "Ordered" or "Delivered" Went to the branch after an hour to check and they had no clue. We're claiming Bahria would serve Lake City customers. Unprofessional and useless to say the least. NOT RECOMMENDED.
3 people found this review helpful
Hassan Khan
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I really like OD's products but the app is straight up horrendous. The wait on the login screen is about 4-5 mins. They then ask you to verify your phone number and it takes another 10 min for you to receive an SMS code. After about 30+ minutes to place an order, it said wait for a confirmation. I never got a confirmation and it took me to a blank screen. Now the app isn't even going past the login page. I went through the whole process again and they cancelled my order without explaination.
6 people found this review helpful
Aisha Atif
Overall app is easy to use but not the ability to track or know who's and where the rider is just so outdated thing. I ordered and got my order after like 2 hours their service is so bad.
5 people found this review helpful