Alisha Bennett
I would like this app, if it worked. I'm glad I have the option to remote start my vehicle with the key fob, since this app fails to perform the remote start four out of five times. I like the maintenance schedule, but it only alerted me to get an oil change at 10000 miles, not before. It has quick access to the VIN number and mileage, which is convenient. Being able to unlock the car with the phone app has saved me a trip back into the office to get my key. The app is nice, just unreliable.
13 people found this review helpful
Jasper
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At first this app was amazing. But then when it updated, it never actually did for me and still has the old display up. I'm really disappointed too cuz the new layout looked cool and I was looking forward to using the app with my smartwatch which I can't find a way to connect. On top of the app just not responding. Any help would be appreciated. I've tried deleting and reinstalling the app. Resetting my phone. Making sure everything was updated. Clearing cashe. All that.
13 people found this review helpful
Nicholas Kostoff
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Seems to be going down hill. Latest update tells me vehicle health is temporarily unavailable. I can no longer get data, such as location, on the vehicle unless it is stopped. Should also be able to update vehicle status upon request. If you are traveling through and/or during weather changes, air pressue reading is whatever it was at last stopped reading. Like I said, going down hill. First iteration I had 4 years ago was much better.
6 people found this review helpful
Ford Motor Co.
6 November 2024
We are so sorry to hear that the app is not working properly for you. For best assistance, please contact our help team in the FordPass app (Account > Help) via chat or call (800-336-0486). We will be happy to troubleshoot with you directly and get to the bottom of this! We look forward to hearing from you. -MR 11/6