
Joe C
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Watch is great. App is horrendous. When syncing, the step count and other data is sometimes only fraction of what was actually covered. It may later catch up on the next sync, or the next day, or not at all! I can see Google Fit is getting its data so it's not my phone or watch. The menu layout is poor as well; I have a social media link (don't care), an offer to buy stuff (don't need), and THEN I have the various settings I do care about, which one has to swipe to see.
17 people found this review helpful

A Google user
The most recent update is terrible. The interface looks good and helpful, but now it's having issues syncing with my watch. My Bluetooth connection shows that my watch is indeed connected, so it's just the app that isn't working properly. It's also been a HUGE drain on my battery. I keep having to turn the app off to save my battery. My phone used to last for a day or two without a charge. Now when I go to bed with my phone charged at 90%, I wake up to it at 30%! It used to hold it's charge.
15 people found this review helpful
Fossil Group, Inc.
19 November 2019
Thank you for sharing your review. Please contact q@fossil.com for further assistance on the issues.

A Google user
App was working great with the watch for a week. Connected up with ease. One day, half my notification settings cleared out. The next day, my watch lost connection and would not reconnect, even after following all the suggestions. I had to uninstall and reinstall the app to get it to work. Fortunately, my history is still there, but my notification settings are all gone. Yeah, if I could not have to do all that again, that'd be greeeeaaaaat.
1 person found this review helpful
Fossil Group, Inc.
22 July 2019
Thank you for submitting your feedback. We are sorry to hear about the issues that you have experienced. We are always looking for ways to improve our customer's experience. We will be sure to forward your feedback to the appropriate team. For further assistance, please feel free to email us at fossilq@fossil.com.