Cathi FAM Journey
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Love the app. Very addictive lol. Quality of items is great. Sizing of certain items is different, but I've never been disappointed in what I have ordered. Shipping time is average (2 weeks give or take). The only issue I have is with the rewards program, since app update, I lost some of my $$ and it's hard to be able to use rewards. You should be able to use them all without limits and requirements, that brings us back again and again. Please consider revamping your rewards program. 🙏 😊
232 people found this review helpful
Kimberly McCann
8/28/15 Disappointing. 12/13/23 I stopped using the app in 2015 after they seemed scammy & not great customer service. I downloaded it again this year, thinking maybe they've improved 8 yr later. However, I placed some orders. After a month, I'm still waiting on 2 orders. They come from China and tracking makes it seem they will never arrive. One dress I received was too small. I contacted customer service to return it and they asked me to take a photo proving it's too small. REALLY?!!
7 people found this review helpful
Interfocus Inc
14 December 2023
We regret that we were unable to provide you with satisfactory service. We have sent a follow-up email to your email address, please check ~waiting for your reply~
Adiilene Salinas
The clothes are really cute, and great material. Clothes do run a little bit big. The only issue i had with my experience was that my order took a little over 3 months to arrive. Im not sure of it was due to the pandemic starting or if that is how it usually goes, but that was a bit disappointing. I was worried the clothes wouldn't fit my son, but they do run a little big, so the clothes ended up still fitting. Other then that everything else was good, and i was happy with the clothes!
4 people found this review helpful