Jade
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I love this game but I have two big problems. The first problem is that the compass does not track direction or speed properly, the direction part won't work at all for me. My second and last problem is that the AR button is WAY too close to the Favorite's button (The one you mark a dinosaur with a specific color banner.) Every time I try to tag a dinosaur, I accidentally click the AR button. Edit: The Banners keeps changing back to the previous color if I had changed it from one to another.
1 person found this review helpful
Jam City, Inc.
28 October 2024
Hello, I'm sorry to read about this problem. Would you mind trying these steps: https://bit.ly/43j9awN), Contact Support option (if the situation persists, click the "Contact Us" button at the bottom of the website). Thanks for playing.
HIPZILLA
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Game started out fun. Diversity of dinosaurs was amazing. However, things have drastically changed over the past couple of years. They pushed for upgrading Omegas, only to now reduce their effectiveness. All that time, resources, & energy wasted. They always force you pay. Those who do, get the best dinosaurs and are able to use them immediately. Campaign mode has been abandoned. Pay to win game for sure. Plus, make an accidental purchase, you'll never get your money back.
50 people found this review helpful
Michael Burns
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I would put a zero star if possible. Game was great then an update erroneously set my age to a minor and disabled most of the features. Contacting support multiple times. JWA support team says there is nothing they can do and the error is "permanent", which leaves me incredulous. They suggested I just start a new account and lose everything from the account with their error. It is absurd. Dont waste your time.
Jam City, Inc.
23 October 2024
Hi, we're sorry for any inconvenience caused, could you please reach our support team and describe to them your situation in greater detail? They will do their best to get it fixed as soon as possible. This can be done via: https://jamcity.helpshift.com/hc/en/61-jurassic-world-alive/contact-us/