myPacificSource

PacificSource

About this app

Our free, new-and-improved app makes life easier for PacificSource members.

Use it to
•  See your member ID card
•  Review Explanation of Benefits statements
•  Find a doctor or hospital
•  Check your deductible and out-of-pocket totals
•  Learn which services are covered, and how your plan pays for them
•  Track allowed office visits and dollar amounts for certain services

Simply…
•  Download the app
•  Log in with your InTouch username and password

About PacificSource
PacificSource is a not-for-profit health plan that goes beyond what's required for members and their communities across the Northwest. With local offices in Oregon, Washington, Idaho, and Montana, the PacificSource family of companies offers high-value health plans and affordable coverage to individuals and families; employers; and Medicare and Medicaid eligibles.

Ratings and reviews

App won't go beyond plan type. I selected the plan type I have and I don't get any other options. Very frustrating, especially since I cannot access it through the website either. It takes me to a screen that shows : InTouch Medicaid Access. I don't even have Medicaid. Not sure what that is about. I have uninstalled and reinstalled the app twice, but it didn't help.

I definitely had some problems at first while figuring things out, but after a while of playing with the app, I do not have too many issues. My main complaint is that there is no way to switch between policies on the app, and I have to go through the website to do so.

In the moments where you need your ID card, the app takes an insane amount of time and just doesn't load the card. POS app, would rather have a physical ID card.

What's new

This update is mostly a bugfix for several issues encountered, including
* Updates to pharmacy search language and call text/functionality
* Fix for formulary multiyear issue