Samsung Members

Samsung Electronics Co., Ltd.

About this app

Discover your possibilities with Samsung Members.
In here, you'll discover just what you want, plus a whole world of other things you never knew you needed - until now :

■ Get insider tips to unlock your device's full potential

■ Easily review device diagnostics

■ Access exclusive events and benefits

■ Pose questions directly to the experts and
get 1-on-1 customer support

■ Connect and share with others in the community

(Availability and services offered above may vary by country and region)

※ Note:
This application requires network connection (Wi-Fi, 3G/LTE and so on). Additional charges may apply for network connection.

※ Privacy Policy
https://account.samsung.com/membership/policy/privacy

Ratings and reviews

Samsung has made a lot of improvements with this app. The phone diagnostics is awesome, and for the watch as well. You can check the condition of your battery, check sensors, and 24 other tests thar are actually very useful and helpful. Plus, it offers a couple of different ways you can contact Samusung on problems or errors in your phone, on text chat to a professional that can give walk-through to remote accessing your device for issues or problems with phone. Samsung, well done 👏!!

This app is pointless! It does nothing but add games. There's not even an option that really truly explains the point of the app; other than runs diagnostics. I can do that myself. So I uninstalled it & my phone is working a lot better now & battery is no longer draining. Imagine that. A pointless app draining power & adding garbage that I never asked to be added in the 1st place.

Sometimes I need to try the test again, and a few months ago, about 3 months ago, the diagnostics wasn't working for my watch, but after a month or so, it started working. Since then, I haven't had any problems, and I regularly do a diagnostics test on my watch, ear buds pro2, and my phone, and it's been flawless. I have no problems at all now.