Samsung Smart Switch Mobile

3.9
413K reviews
1B+
Downloads
Content rating
Everyone
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About this app

▣ Smart Switch gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device. Plus, Smart Switch™ helps you find your favorite apps or suggest similar ones on Google Play™.

▣ Who can transfer?
• Android™ owners
- Android 5.0 or higher

• iOS™ owners - use the option that’s best for you:
- Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin), and a USB connector
- Import from iCloud™: iOS 4.2.1 or higher and Apple ID
- PC/Mac transfer using iTunes™: Smart Switch PC/Mac software – Get started http://www.samsung.com/smartswitch

▣ What can be transferred?
- Contacts, calendar(Device content only), messages, photos, music (DRM free content only, Not supported for iCloud), videos (DRM free content only), call logs, memos, alarms, Wi-Fi, wallpapers, documents, app data (Galaxy devices only), home layouts (Galaxy devices only)
- You can send app data and home layouts by upgrading your Galaxy device to M OS (Galaxy S6 or higher).

▣ Which devices are supported?
• Galaxy: Recent Galaxy mobile devices and tablets (From Galaxy S2)

• Other Android devices:
- HTC, LG, Sony, Huawei, Lenovo, Motorola, PANTECH, Panasonic, Kyocera, NEC, SHARP, Fujitsu, Xiaomi, Vivo, OPPO, Coolpad, RIM, YotaPhone, ZTE, Gionee, LAVA, MyPhone, Cherry Mobile, Google

* For reasons such as compatibility between devices, it may not be possible to install and use Smart Switch on certain devices.
1. To transfer data, both devices must have a minimum of 500 MB free space in their internal memory.
2. If you have a non-Samsung device that constantly disconnects from the wireless network, go to Advanced Wi-Fi on your device, turn off the “Wi-Fi initialize” and “Disconnect low Wi-Fi signal” options, and try again.
(The options described above may not be available, depending on your device manufacturer and OS version.)

The following permissions are required for the app service. For optional permissions, the default functionality of the service is turned on, but not allowed.

[ Required permissions ]
. Phone: Used to confirm your phone number (Android 12 or lower)
. Call logs: Used to transfer call log data (Android 9 or higher)
. Contacts: Used to transfer contacts data
. Calendar: Used to transfer calendar data
. SMS: Used to transfer SMS data
. Storage: Used to save the files necessary for data transfer (Android 11 or lower)
. Files and media: Used to save the files necessary for data transfer(Android 12)
. Photos and Videos: Used to save the files necessary for data transfer (Android 13 or higher)
. Microphone: Used for high-frequency audio when searching for Galaxy devices
. Nearby devices: Used to search for nearby devices using Wi-Fi or Bluetooth (Android 12 or higher)
. Location: Used to connect to devices using Wi-Fi Direct, which makes your location available to nearby devices (Android 12 or lower)
. Notifications: Used to provide information about the progress of data transfers (Android 13 or higher)

[ Optional permissions ]
. Camera: Used to scan QR codes to connect to Galaxy phones and tablets

If your system software version is lower than Android 6.0, please update the software to configure App permissions.
Previously allowed permissions can be reset on Apps menu in device settings after software update.
Updated on
Sep 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

3.9
396K reviews
Will Brinkerhoff
September 27, 2024
Tried numerous times both wired and wireless. On the wireless option the app on both phones says it can't connect, but in settings it says connected on both phones. My old Note S10 offers to send or receive data but the very same downloaded app only gives "send" as option on new S24 ultra. No way to actually move data to the new phone. Frustrated would be an understatement.
20 people found this review helpful
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Samsung Electronics Co., Ltd.
September 27, 2024
Hi, We're sorry for your inconvenience. Please take action by following the path below. 1. Delete the SmartSwitch app installed on your phone 2. Settings → Accounts and Backup → Smart Switch menu or download the SmartSwitch app through the Galaxy Store For additional inquiries, please contact us by email (sswitch.cs@samsung.com). Thank you.
Karen Dennis
September 30, 2024
Thanks for your response,Samsung. However, you proved my point for hackers. Nobody needs a phone to transfer from one to another. That's what hackers do. You hear about this at airports, bus stations, and train stations. It's so awful to know that developers are hard at work to help steal personal information on phones I'm utterly shocked at the simplicity you've handed hackers. Thanks a bunch!
5 people found this review helpful
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Samsung Electronics Co., Ltd.
September 30, 2024
Hi, We're sorry for your inconvenience. Smart Switch is not a network-based app. Additionally, data cannot be arbitrarily removed without the customer's consent (allowing connection, etc.). If you do not run a separate app to connect to another device, data will not be transferred through Smart Switch. Please keep this in mind. Thank you.
Sheryl Scott
September 27, 2024
Just bought a new Samsung s24+, because I thought it would be easier to transfer everything to another Samsung. HUGE MISTAKE! This app can't transfer anything. I downloaded Move to IOS app, planned on an iPhone. It takes 7.27MB of storage. Already had this app installed. It said it needs another 360MB of additional storage to update to the newer version!!! Phone is full of useless Samsung apps, I can't delete. Hackers love them! I just want to get all of my photos out of my old phone 😭😭
30 people found this review helpful
Did you find this helpful?
Samsung Electronics Co., Ltd.
September 30, 2024
Hi, We're sorry for your inconvenience. It's hard to reproduce and check the symptom with your description only. Please contact to our email(sswitch.cs@samsung.com) for further assistance. Thank you.

What's new

- Fixed bugs and improved stability