UBA Secure Pass

United Bank for Africa Plc

About this app

UBA Secure Pass is UBA's customized version of the mobile token, for use in authorizing transactions and identity management on all of UBA's digital channels like the UBA Internet Banking solution, Mobile Banking solution, EmailMoni and others which require authorization of transactions.

It was also developed in line with the do it yourself model, which allows users to do self activation of the app without having to walk into a UBA Branch.

Ratings and reviews

This app has become increasingly frustrating due to its outdated version. It frequently crashes with error messages, making it almost unusable. Simple transactions that should be straightforward are often met with glitches and delays. It's disappointing that an app from such a reputable bank isn't up to modern standards. I hope UBA will update and improve this app soon because as it stands, it’s more of a hindrance than a help.

For me, I only have one question and a comment. Is the token app for only cooperate account holders or for everyone? In my case, it keeps telling me that there is no email ID/phone number on my account profile which I don't believe it's true because I receive emails and text messages from UBA. Secondly, it will be nice if the app can be improved on a bit. The UI is terrible to be honest. Thanks

This is the most unfriendly app I have ever had to use. I understand that security is important but it should not be a bottleneck tomaking seamless transfers. I need to have access to my money without the headache of a UBA secure pass that is not working!

What's new

- updated interface
- more user-friendly self-service