I have been enjoying this bank app very well but never as the new feature added that enable users to apply for Debit Cards at the comfort of their home. I too love UBA Mobile Application. Everything is now in place. I will now suggest one more thing for this App to make it complete. May you add a feature that will enable a customer to view his or her statement in PDF
The app is great except that account numbers of clients having similar surnames cannot be saved on the app. Earlier versions allowed one to manually customize account names before saving in the app. One way to eliminate the current difficulty is update the app to save full names instead of saving only surnames with very high possibility that surnames recur in family clusters
App seems ok except that I have never logged in. It keeps saying a verification SMS has been sent to my phone yet whole day nothing. Am in Uganda. I have contacted UBA several times and no response. I have sent screenshots and nothing. Please dont develop poor service for this amazing app
It is a better application than before with a lot of improvement. However, with the current unstable internet connection if same amount transferred is repeated to same receiver, it may be useful to ask if deliberate. I've transferred twice instead of once to the same receiver due to network instability as the application told me transaction failed only to deduct later. There is room for improvement.
THEY SUCK... THEIR SERVICES USED TO BE GOOD BUT NOT ANYMORE, IF THERE'S SOMETHING LIKE A ZERO STAR, I WILL HAVE RATED IT ZERO... THEY COULDN'T SOLVE ISSUES FOR UP TO A MONTH, WHAT KINDA BANK IS THAT... WILL FIND A BETTER BANK... WORST EXPERIENCE... WORST BANKING SERVICE...
An Awesome Mobile App It Is..But We Need Kc Gaming Networks(Bet9ja) Inside It Too To Enable Easy To&Fro Of Funds.Email money Is Good Too For That Purpose.
• Control App Appearance (hide/show balance and quick service icons)
• Reach billers faster
• Log Complaints – (ATM withdrawal, Airtime & Money Transfer)
• Request New Debit Card)
• Request New Cheque Book
• Confirm Cheque
• Stop Cheque
• Block Card
• Open additional UBA Bank Account
• Track logged complaints/requests
• Quick Transfer from UBA to UBA (Own Account/Prepaid Card)
• Enhanced Live Chat
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