UBA Mobile Banking

- May 31, 2017

Everyone

Finance

( 4,078)

UBA Mobile Banking- screenshot thumbnail

Description

UBA is providing a completely enhanced mobile banking (formerly known as U-Mobile) experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as:

• Quick log-in within a few seconds with the biometric option on devices that support this feature
• Faster navigation with the sliding menu available on all user sessions
• Fewer, more intuitive screens enhancing user experience
• ATM/Branch locator
• 24-hour customer service support via live chat
• Quick selection of phone numbers from device contacts list for airtime top up
• Favourites list creation for easier transactions
• Automatic insertion of OTP received via SMS on transaction screen
• Auto reminders for recurrent bill payments and transfers

Reviews

3.8

4,078 total

5 2,155

4 610

3 458

2 253

1 602

Brownson Aniefiok

UBA finally got it right. This is really a wonderful improvement. The User Interface is gorgeous and breathtakingly beautiful. Very easy to use and responsive. Please keep this good work going. Kudos to the designers. I am impressed.

Justin Oke

CFC service is remarkable... The best CFC service in the country currently. I'm wowed by their follow ups. ... Nice UI, super fast push and page load up... Thanks team uba... For those finding it difficult to log in, it could be that your runnin an airtel data, you may try mtn or Etisalat... I couldn't log in making use of airtel, but I get connected one time when ever I switch to mtn... Developers, please see to that... Thanks people.

Okafor Kenechukwu

What is the need of the updating if I cannot log into the app with my details again? What is this nuisance of "wait" and request taking too long? Cancel? I have had to go to the bank for petty transactions I could have simply done from the app. This is totally needless. My android is 6.0 running on infinix note 3. What else could it require again? My blood?

Teekay Tochukwu

The best mobile banking app in Nigeria and Africa... I don't need any other banks app.. UBA thanks alots for giving us such a wonderful application.

Sholakunmi Banire

What's the essence of an upgrade if all my favourite account details have been wiped off! Why should I go through the stress of saving favourites all over again on every update! Please fix this as it is becoming very annoying! I want my data back! Preferred the older version sef...

CYRIL OFOMUKORO

The updated version is not network friendly. When I am using Airtel to browse the doesn't open but when I switch to MTN it starts working. What if my phone wasn't dual sim. And I couldn't even find my saved favourite transaction details. I think I prefer the last version

User reviews

Brownson Aniefiok June 21, 2017

Justin Oke June 14, 2017

Okafor Kenechukwu June 16, 2017

Teekay Tochukwu June 23, 2017

The best mobile banking app in Nigeria and Africa... I don't need any other banks app.. UBA thanks alots for giving us such a wonderful application.

Sholakunmi Banire May 31, 2017

CYRIL OFOMUKORO June 17, 2017

Garry Gatsby June 19, 2017

You already had a good UI what's the point of changing to something of lower quality? It looks worse than the previous version seriously.

Isaac Weke June 3, 2017

Working, I can login now after I send a mail and got a call from uba care , problem fixed. Will explore to see how it functions then I can come back to give the deserved ratings.

United Bank for Africa Plc May 31, 2017

Dear Isaac, Please update to the latest version 5.0.31 and update you review and rating. If the issue is persistent, please send you registered mobile line wit the phone make to cfc@ubagroup.com for further review.

Chidi Mbamalu June 12, 2017

Fabulous! With this new upgrade I can do much more. The glitch issue has declined massively. One Touch; Few seconds; Transactions completed.

Adeshina Alexander June 20, 2017

Uba I cannot use this app with those terms and conditions you have in it! There's basically no protection whatsoever for me if a transaction goes haywire and its your fault, you're washing your hands off from a future mishap before it even occurred! Nah! Not accepting!

United Bank for Africa Plc June 17, 2017

Dear Adeshina, Thanks for the remark but we expect to have your 5***** rating.

Winifred Mgbemena June 12, 2017

Even with the upgrade, there is still no descriptive or well structured transaction receipt when compared to Gtbank app or diamond bank app. Would definitely give a better rating when the app display a more detailed ls transaction receipt

Adeyemi Olasupo June 2, 2017

This is most useless bank I ever seen,I can't assess my acct,I was instructed to upgrade,I did still no issue. wasted airtime to call customer service no respond.nonsense bank

Intere John June 9, 2017

Pls the UBA mobile banking app is good, but it would v been better for the automatic balance area to be hidden and a botton to show it when one need to see his or her balance, it is not good for it to be displayed anyhow pls let the hidden fixtures be apply to the app. The previous app was even better than this, pls the app developer should so something about it fast.

United Bank for Africa Plc June 9, 2017

Dear John, Thank you for your feedback. Please note that the design to show the balance upon login was a popular demand based on reviewers' comments. We will however, explore option for users to hide/show their balances, such that it becomes optionally for the users. Kindly update your rating. We expect 5***** from you

Lexy Lalas June 1, 2017

This is a big improvement from previous versions, the developers are really doing their homework. Nice UI, improved speed even on slow networks.

United Bank for Africa Plc January 12, 2017

Dear Lexy, Thanks for your feedback but it is possible to pick any of the numbers of your contact (even if the contact has 3 or 4 numbers). Please check the way you stored the number, it might not have been properly formatted as a mobile number. Kindly give feedback and update your rating

Etetim Ita June 8, 2017

This is fantastic, I am using the fingerprint login on my Tecno W5 to login at ease without password and the transactions are excellent. What about the core features and exceptional coding embedded in it... Up up UBA... My bank now and always!

United Bank for Africa Plc June 8, 2017

Dear Etetim, Thanks for your comments and rating. We are glad you love the app.

Chidi Simon June 9, 2017

I think UBA should step up in their mobile banking app. After updating, I can't login anymore. Their previous app made me loose some money due to a false failed transaction which was later debited. Till date, they have failed to return my money despite all the calls and visiting their branches to report the issue. Too bad.

Derin Adebimpe June 12, 2017

The option to select a bank that is not UBA should be a scroll down menu like in the older version. It's more difficult and stressful to be clicking left or right until you get to the desired bank, which could be way into the middle of the list.

Oke Adeniyi June 5, 2017

I tink the new UI is cool and attractive ... will jst appreciate if you guys can add d name of d reciever also to the transfer success details instead of jst d acct number ...

NWACHUKWU CHIDI EMMANUEL June 5, 2017

The app is o.k but activation on the phone is hellish thru pass code trouble. I am to visit my bank just for activation instead of at home.

Francis Denof June 7, 2017

Just updated version has been a problem for your users, I can't log in it keeps on giving replies like wait or cancel, I have uninstalled and reinstalled it, still same. So I have to update my rating of your app too.

United Bank for Africa Plc June 7, 2017

Dear Francis, This is strange. Kindly ensure your data network is turned on but if issue is persistent, kindly send us (cfc@ubagroup.com) your registered mobile line and device model for further review.

Olusegun Oladipo June 10, 2017

Fantastic UI, works just fine for me. Didn't have any issues with my saved favourites like someone complained. Keep it up guys

James Attanah June 2, 2017

A nightmare. Connectivity issues every time can't even log in after the update. This is the update to my rating. App still can't log into my account says "WAIT" or "CANCEL REQUEST" Please test the app before releasing to the PlayStore. I've re-installed several times and still facing same issue Samsung with Android 6.0

United Bank for Africa Plc May 22, 2017

Dear James, Sorry about your experience. We could see that you are using the latest App version but what you experienced is quite strange. Could you uninstall and install the app afresh and give updated feedback and rating?

isa muhammad June 6, 2017

The Update is Nice, I could not set up my account details in the recent version. But with this new version I set up my account at once & it was very very good. No stress of going to an ATM to send money or pay for bills, with this app, I'm good. Keep up the good work @UBA

JAMES EDACHE June 21, 2017

I loved the app it is very easy to setup and use unlike Skye Bank app that doesn't install on infinix hot note after an update.

Malbak Oscar June 1, 2017

This is a big downgrade from the previous version. Ever since the update to this new interface, it has become a serious struggle to validate accounts before transfers can be made

Chris Carter June 9, 2017

It's good but I referred the older version it was more faster and direct than this current update

Olumuyiwa Oni June 14, 2017

I'm impressed...the very first time UBA has something that impresses me. Good job

Raji Suleiman June 9, 2017

I think it's an interesting improvement tending towards making uba a global bank, but effort needed towards viewing statement it is taking longer time than necessary.

Kenneth Nnenna June 22, 2017

Live chat hangs like hell. App now very bulky. What's the essence of this upgrade since no improvement was made noticeable.

Oladapo olagunju June 20, 2017

What is the essence of upgrading a mobile banking app if its functions are going to be this poor and annoying! Inability to log in, it doesn't even update my bank acct statement, can't perform any transaction.... Worst i ever seen!

Chinedu Nwoke June 21, 2017

This app is superb with new features and amazing flexibility. I just love it

Abdul Abdul June 1, 2017

Can't login both with my Debit card and In Branch Sign up. I don't receive any activation code for the In branch and for the debit card it keeps loading till it says contact you guys....C'mon guys!!!

Frank Infanzon June 8, 2017

Finding it difficult to use the app on Tecno L9Plus as a new banking customer registration could not be done as it keeps showing your request is taking more time than required

United Bank for Africa Plc June 9, 2017

Dear Frank, This is strange and it looks like a data/connection issue. Please check your device data and give feedback. We expect to have your 5***** rating

June 6, 2017

Ever since I updated the app, I haven't been able to log in. It was working perfectly well before the update. Please fix it. Thank you.

United Bank for Africa Plc June 7, 2017

Dear Customer, Please can you use the option "Having trouble entering the App?" to reset your password. You should be fine afterwards but if the issue is persistent, please send your registered mobile line to cfc@ubagroup.com with the error message for further review.

Ivy Emordi June 5, 2017

It's a massive improvement. My transactions are swift and seamless. Not to talk of how sleek d page looks. Go UBA! Go mobile banking team!! Go!!!

Kpalobi Chris June 6, 2017

This app has made banking easy and less stressful. I don't have to queue up at a business office to conduct my transactions. Well done UBA

ALHASSAN MUSA OBI June 6, 2017

All those issues I raised have been resolved. I am really enjoying the app now. Very fantastic interface, secured and fast transactions. I love it.

United Bank for Africa Plc June 6, 2017

Dear Alhassan, We sincerely appreciate your updated feedback and rating. Please be rest assured that we are committed to exceed our customers' expectation.

usman zakari June 9, 2017

Good job from you guys, just keep it up 👆 i never have any regret banking with UBA

United Bank for Africa Plc June 9, 2017

Dear Usman, Thank you for your comment and rating.

nana boateng June 7, 2017

Thanks for adding Standard Chartered Bank to the list of banks you could transfer money to. 5 star for that fix. Thanks

United Bank for Africa Plc June 6, 2017

Dear Nana, Please update your App to the latest version (5.0.31) . Standard Chartered Bank is listed amongst the Bank list. Kindly update your comment and rating afterwards. We expect to have your 5*****

Ovie Olori June 13, 2017

I can't login even after clearing the data, I've had to uninstall and reinstall several times but my effort to get it working counts for nought, This app is not just a waste of space but a big let down and when I say so, I mean it in the real sense of the word itself.