UBA Mobile Banking

United Bank for Africa Plc

About this app

UBA is providing a completely enhanced mobile banking (formerly known as U-Mobile) experience to its customers with this new app. Banking services are easily accessible and on the go through new features such as:

• Quick log-in within a few seconds with the biometric option (facial and fingerprint) on devices that support this feature
• Indemnity profile to set your desired transaction limits
• Toogle between day and night modes
• Faster navigation with the sliding menu available on all user sessions
• Banking Services on Self-Service mode
• Fewer, more intuitive screens enhancing user experience
• ATM/Branch locator
• 24-hour customer service support via live chat
• Quick selection of phone numbers from device contacts list for airtime top up
• Favourites list creation for easier transactions
• Automatic insertion of OTP received via SMS on transaction screen
• Auto reminders for recurrent bill payments and transfers

Ratings and reviews

I can't open my transaction history!!!! This app is very frustrating. One day, one issue. This very annoying uba has the most frustrating customer care line! I spent $10 calling and no one ever answers. all I keep hearing is high call volume for two days and over 30 minutes of wait time. this is extremely discouraging. why have a customer care line when the call won't be answered??????? do better UBA!!!!

Please why is your app not opening? What in God's name is this?! Every single time "try again in a few minutes" and I'll come back hours later and it still can't open! I've deleted and reinstalled the app and still the same thing! Honestly I'm so disappointed with UBA and it's bank app, it's always one problem or the other! I have good WiFi and data,other apps are working on my phone except this annoying app! So the app is obviously the issue,Work on the bugs,work on your app, it's important!!!!

The app has a critical design flaw. One cannot use the app outside the device that has the SIM card linked with the account. There is no provision for typing in OTP because the keyboard will not appear. The OTP is read directly from the SMS sent to the registered SIM. So, if you have the registered SIM card in one phone and the app in another phone, the app becomes unusable. People use multiple devices these days because of compatibility issues and having to retain one's online history.

What’s new

This update delivers bug fixes and enhanced security. For a safer experience, please update to the latest version and make sure Developer Options are turned off and your device isn’t rooted for the app to run properly