Alterna Savings Mobile Banking

Alterna Savings and Credit Union Limited

About this app

The Alterna Savings mobile app gives you easy and secure banking access anywhere, anytime. You can pay bills, transfer funds, check your balances and more. Simple, convenient and secure – it’s the ideal app for your everyday banking needs.

Features:

LOG IN
• Securely access your accounts fingerprint or password.

PAY BILLS
• Set-up instant, future-dated or recurring payments.
• View and edit upcoming scheduled bill payments.

TRANSFERS
• Send money instantly with Interac eTransfer®.
• Auto-Deposit and Request Money with Interac eTransfer®
• Transfer money between your Alterna Savings accounts.
• Transfer funds to and from your accounts in another financial institution.
• Interac e-Transfer® for Business to allow you to receive payments in real-time from participating
financial institutions with rich remittance data for reconciling transactions with less reliance on
paperwork to streamline your records.

DEPOSIT
• Quickly and securely deposit cheques – all you need to do is take a picture with your phone or tablet.

LOCATE BRANCHES/ATMs
• Search or use your current location to find nearby branches and ATMs.

SECURITY
• Your security is our top priority, which is why our mobile banking app uses the same level of secure protection as our full Online Banking.
• Set-up security notifications to your cell phone or email.

LANGUAGES
• Supports English and French.

Wear OS Supported

To take full advantage of the Alterna Saving's app, you must be an Alterna Savings member, plus already be registered for and have logged into Online Banking. If you’re not an Online Banking user, you can still use the locator feature to find the closest ATM, including THE EXCHANGE® Network ATMs, check our rates or quickly find our contact information.

There’s no charge for the Alterna Savings app, but mobile data and/or internet charges may apply. Check with your mobile phone provider for details.

PRIVACY
Your privacy and security is important to us.

LEGAL
By downloading the Alterna Savings Mobile Banking App you consent to the installation of this App and to any future updates or upgrades which may be automatically installed depending upon your device or operating system’s default setting or the settings you have selected. You can withdraw your consent at any time by uninstalling this App.

Alterna Savings is a registered trademark of Alterna.

Interac e-Transfer is a registered trade-mark of Interac Inc. Used under license.

Ratings and reviews

I truly detest this app it has been a total failure at everything that I want it to do. Today I was just trying to add a contact to etransfer to. To no avail. Please call the number... where you have to spend 20 minutes identifying yourself.

Constant error messages and "We cannot complete your transaction". Notifications are delayed and are received long after I have already signed in and transactions have been completed. Late notifications are pointless for account security.

Everything works, flawlessly. Except if you leave a space after entering the password for a new eTransfer recipient. Then you get an error message.

What’s new

We are continuing to make your banking easier. Included in this release:
• Configuration updates
Enable automatic updates to ensure you have the best mobile banking experience.
Thanks for banking with Alterna Savings. If you like Alterna Savings mobile banking, please let us know
by reviewing our app.