![](https://play-lh.googleusercontent.com/a/ACg8ocLNsV34EcSyAC8am1VAIY5fpE21FUwMTiiU7i8MfEySth3kWA=s32-mo)
Jean Dumont
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I find the app to be not has bad as people say, although it's not on the same level as Netflix and likes, it's very workable. I'm writing because it's no longer possible to stream 5.1 audio since a few weeks, only 2.0 stereo surround. UPDATE: No answer to email after 1.5 months. Deleted and reinstalled the app on both Android devices and experienced same issue. Perhaps downgrading certain users to DD 2.0 only was a corporate decision...
1 person found this review helpful
Bell Media Inc.
August 29, 2022
Hi Jean, Can you let us know what device and app version you are using as well as an example of what you are watching when you are no longer getting 5.1 audio? Please contact mobileappfeedback@bellmedia.ca so we can get some more information to try and understand this issue.
![](https://play-lh.googleusercontent.com/a/ACg8ocIRSi4GEp7Ilvm0wgFj2kuiC-g3Qs4rMWNKpx432Bkb_82fWw=s32-mo)
Ben Riddell
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NOT USER FRIENDLY, and it's just trash now for some reason? Subtitles are an issue, Audio flux issues in some content, glitching out, having to reboot it because it won't autoplay the next episode of something. Even selecting normal functions like search, it backs me to a different screen but lets you search the third time I select it. And for god sakes could we navigate to the episode and season list when you resume an episode? I have to fight the search all over again to get into it smh
![](https://play-lh.googleusercontent.com/a/ACg8ocLK8Nq15iRSDTFFg5PlBU04RNAtCTepT0hUQ0KEXe_MTr6viCY=s32-mo)
Cheyenne Martin
it's got some good shows, but I haven't been able to watch anything for two days now because it freezes after the third ad/commercial and won't load the shows or movies. it's a big that needs to be fixed because I'm paying for the app but cannot watch anything. I've tried updating and reinstalling and still won't work. hoping they can fix it so we can enjoy the full experience of the app.
25 people found this review helpful
Bell Media Inc.
June 25, 2024
Thank you for bringing this to our attention. We apologize for your experience and would like to get this fixed for you - head over to https://www.crave.ca/en/contact and use the chat feature for real-time assistance. Hope to hear from you soon. ~Crave Support