Accredo

Accredo Health Group, Inc

About this app

The Accredo® mobile app offers Accredo patients the convenience of managing specialty medications how you want, when you want. With the Accredo mobile app, you can:
 
• Order specialty medication refills*
• Track your Accredo orders
• Make payments
• View specialty medication order history
• Receive and track specialty medication dose reminders
• Update your patient profile
• Manage communication preferences
• Contact Accredo with any questions
 
*Not available for all specialty medications.

Ratings and reviews

Scheduled a refill through the app and it gave me several dates to choose from. My last refill was June 2. I chose July 1 from the dates that they provided. Waited for it to come but it didn't. Logged back in this evening and now it says that they will deliver on July 15th. The balance is paid in full. The next dose is due now but I have to wait 2 more weeks?!! If there was an issue they should have called, emailed, texted or sent smoke signals. System incompetence. Zero ⭐s

This rating reflects my frustration with the app, not the pharmacy team; they have all been very kind and helpful, and I haven't missed a dose of my RX because their shipping is very fast. When I can actually log into the app, ordering my medication is easy, but therein lies the problem - I often can't actually log in. After completing two-step verification, some system error occurs and I have to call to order or pay my copay. The automated system gets there eventually, but it's frustrating.

Difficult to use app, adds no additional value to service. I shows me as having multiple accounts, which is not true, so I always have to guess which is the current, active account. (I have no idea why it shows multiple accounts since I am new to Accredo.) It is easy to order refills but I see nothing a specialty pharmacy accomplishes other than adding middlemen to suck up more money.

What’s new

Bug fixes and improvements.