A Google user
It show a constant "loading" for videos but doesnt work. Has the original Dead Java Links to videos from previous website when incorporating this as a new learning tool. Also, all previous things that were completed in old website (quizzes and lessons) didnt transfer progress to this new tool. This application doesnt work as what it should be. Shouldn't have this for use for the company if it has known issues for months and hasnt done anything to fix it. The dead link videos = 1+years.. Fix it!
57 people found this review helpful
Hello James,
Sorry to see you are having an unpleasant experience. We would definitely like to understand your issue and help you with a resolution on priority. Can you please drop us an email on captivateprimesupport@adobe.com. We will work with you to resolve your issues.
Josh Sipp
I'm using this for commercial plumbing. I have to uninstall the app and reinstall it before every class which means signing back in with my email and confirming my email address. I've also had to retake like four tests because it can't keep track of my finished work. This app sucks and technology sucks. Anyone that relies on it for day to day is failing themselves. This app is trash. I have to retake two more tests today because they're showing 100% complete on my end, since I did them...
33 people found this review helpful
Hi Josh,
We want a better experience for you.
Kindly share the issue details on learningmanagersupport@adobe.com.
We will try our best to resolve it for you.
You can also reach us using the support channels below.
https://helpx.adobe.com/contact/enterprise-support.other.html#learning-manager
Regards,
Adobe Learning Manager Team
Kimberly Capers
I'm literally trying to get a raise/promotion. The only way I can is through completing training videos. This app constantly keep saying connection issues. Clearly it's no internet or data issues. After 3 times uninstaling and installing. Still same problem. I'm Clearly over this, and this Job for using this to train with. It's holding back my progress and companies shouldn't use it for training. Especially if it's stops promotion and more wages.
18 people found this review helpful
Hi Kimberly,
This is not an experience we want for you.
Could you please reach our support team at learningmanagersupport@adobe.com so that we can check the issue and get it fixed for you ASAP?
Regards,
Adobe Learning Manager Team