SoSecure by ADT: Safety App

4.0
3.56K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

SoSecure: Safety that’s mobile like you

Some situations require emergency response in seconds. Other times, you just need someone looking out for you. With SoSecure, you can locate loved ones and discreetly contact ADT if you feel unsafe. So, whether you’re exploring a new city, going running or on a first date, or just going about your day, you can go confidently.

SoSecure Basic (Free) Includes:
• Location Sharing – Invite family & friends into groups to make check-ins easier and have peace of mind knowing you’re all safe. Save 3 ‘spots’ like home or school to get arrival and departure alerts.
• 24x7 SOS Response from ADT – even if you can’t say a word.
• SOS Chat – Can’t talk? No problem. If it’s safe to do so, quietly share helpful details.
• SoSecure Widget – Request help faster from your locked screen.

Terms of Service - https://www.adt.com/about-adt/legal/sosecure-terms-of-service
Updated on
Sep 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
3.51K reviews
Daniel Knapp
May 24, 2023
Tried restarting phone, clearing cache, clearing data, reinstalling... Nothing will cause this app to start working again. All it says every time I open it is "Whoops! So secure had a hard time loading..." The app has been in this state for several days at least. Update: Looks like you can only open the app if you are not on WiFi. Every time I'm connected to WiFi, the first error message says it can't make a mobile data connection, then the rest say something more generic. Still bad.
8 people found this review helpful
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ADT LLC
May 25, 2023
This sounds like an issue for our customer support. If you haven’t already contacted them, you may do so at Alwaysthere@adt.com.
Neicia Bennett
April 13, 2022
Great for the most part, have to keep notification on in order to keep GPS up to date, found a way to make it silent and not show up though. Really wish I can look at the location history for my circle members. If they leave a place I set I wanna know how long they were at that place and where they stop for more than 5+min that may not be on my places I added. The location is ALOT more accurate than life 360. But I rely heavily on location history. I'll have to look for a different app... Again
143 people found this review helpful
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ADT LLC
April 13, 2022
Hello. Thank you so much for your feedback. We are always trying to improve the app.
Micah Parish
February 17, 2021
I am pleased with the new app! I like how ADT GO was ended because it was attached to another company and it just made it so confusing seeing I had Life 360 already but wanted a panic button. But now that this new app has came out, it's the kind of panic app I've been searching for! Took long time to wait but it was worth it! While Life 360 has now upgraded to having a panic button, the yearly cost is expensive compared to ADT's budget friendly app.
112 people found this review helpful
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ADT LLC
February 17, 2021
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at +18002382727! Have a wonderful day! -Andrew

What’s new

Bug fixes.