AHS: American Home Shield

4.8
2.24K reviews
10K+
Downloads
Content rating
Everyone
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About this app

Protection for homes. Happiness for homeowners.

American Home Shield® invented the home warranty industry over 50 years ago. Since then, we’ve built a national network of trusted, independent Pros who help millions of homeowners keep smiling (even when breakdowns occur). AHS protects important parts of the home systems and appliances you rely on, connects you with qualified Pros, and pays for covered repairs.

New feature alert! Video chat is here. AHS members with select plans can now video chat with live repair Experts for home fixes over-the-phone – for free.

With a variety of plans to fit every home and budget, American Home Shield makes it easy to keep your home running smoothly.

The AHS® app adds an extra level of convenience to your home warranty experience.

Key Features:
• Access your account and plan info
• Video chat on the spot for free with select plans
• Make and track service requests
• Take advantage of special offers
• Manage your payment info
• And more
Updated on
Apr 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
2.22K reviews
Aaron Minton
March 13, 2025
Great way to have coverage on your home and appliances for a fair price. highly recommended having this for your home or rentals. I've had it since 2023, and It's been extremely reliable and helpful. Also, they have pretty fast response times to the service requests. Just pay the service fee and Bam things are fixed!! Keep up the great work AHS 👍
3 people found this review helpful
Did you find this helpful?
frontdoor
March 17, 2025
Hi Aaron, we're so pleased to hear that it's been easy for you to submit a claim. We're all about making your life a little easier when owning a home, and thanks so much for your feedback and for being a valued member of American Home Shield!
Judy
April 4, 2025
Easy process to file, but AHS needs to allow more characters in the field of "Other" for Symptoms. Only 34 characters allowed; sometimes there is more than 1 thing wrong (symptom). 50 characters would be more appropriate.
Did you find this helpful?
Rick Roberts
March 13, 2025
AHS is a better provider than most other home warranty companies I've used over the years. The free video chat is a nice feature. The main issue with AHS is the increasing costs. The contract fee has increased 25% over the last year and so has the service fee.
Did you find this helpful?
frontdoor
March 17, 2025
Hi Rick, service fees are built into all home warranty plans for creating a work order when there's a malfunction in your home. We always work to ensure that you're paying as little as possible for your home warranty needs. Thanks so much for reaching out and allowing us to explain!

What’s new

This latest version includes bug fixes and improvements to the video chat experience to provide a better than ever experience for our members.

App support

Phone number
+18008581922
About the developer
Frontdoor, Inc.
lucas.schieffer@frontdoor.com
3400 Players Club Pkwy Ste 300 Memphis, TN 38125-1731 United States
+1 303-880-4355

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