Bernafon App

Bernafon AG

About this app

This app lets you control your hearing aids from your mobile device. Note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Bernafon Zerena)
• Adjust sounds around you with sound equalizer (available for Bernafon Encanta and Alpha XT models)
• Track your progress with HearingCoach feature (available for Bernafon Encanta and Alpha XT models)
• Handle wireless accessories paired with your hearing aids such as TV-A or SoundClip-A
• Connect to and adjust an Auracast™ broadcast (available for Bernafon Encanta models)

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

For optimal performance, we recommend updating your device to OS 10 or later. To check the latest list of compatible devices, please visit:
www.bernafon.com/hearing-aid-users/hearing-aids/connectivity/compatibility

Ratings and reviews

Awful experience, constantly disconnecting from my Samsung phone and currently although the app says both hearing aids are connected I can only stream in the right ear left has no streaming which is weird considering they are both working. Oh and by the way I do not have this issue on my ipad maybe I'll switch to an iPhone 😤😤😤

This is situation now. Connection is very stable, reliable, after latest Android upd and total factory reset. But battery status in app is not changing. Only after Bluetooth disconnect and convect, the new status is shown. Otherwise, the program is really good.

below msg is for 12/9/25: the updated app flickers for 5-7sec when opened, "GA4" should give my phone details for debugging the issue below msg was for 21/3/25: would be great to have a feature on the app that can stop and start streaming between the hearing aids and my phone but still keep bluetooth connection. at this stage i need to switch Bluetooth off every time i want someone else to hear what is on my phone

What’s new

This app version comes with smoother switching between programs. It also lets you find and join available Auracast™ broadcasts directly from the app. Auracast broadcast (available with select hearing aids) allows you to connect to public broadcasts in e.g. airports, theaters, lectures.