mySCS

Boston Scientific, Inc.

About this app

Get the most out of your (SCS) Trial with the mySCS application. While you test drive how spinal cord stimulation works for you, we'll help you track your daily activity and pain levels, connect with your Boston Scientific Care Team, and learn more about what to expect at each step along the way. At the end of your trial you can review your progress with your Physician and Boston Scientific Care Team to help determine if SCS is right for you.

Why Should I Use mySCS During my SCS Trial?

• Track: During your SCS trial, you can share with your physician how your pain and activity levels are changing and/or improving by recording them daily. This app will allow you to quickly and easily enter information to help you and your care team better understand your journey.

• Learn: During your trial you might have questions or want to learn more about the journey to Spinal Cord Stimulation. You can find valuable resources and FAQs here to help you better understand your therapy and what to expect.

• Connect: We hope this app will help you feel connected throughout your journey. When you have questions, or need someone to talk to about your therapy, you can easily reach out to your Boston Scientific Care Team. Your care team will also be able to see your progress and will be alerted to reach out to you if you have a challenging day.

Don't worry if you have never used an application like this before. We are here to help you make the most of your experience at each step of the journey! Your Boston Scientific Care team can walk you through loading the application onto your phone and provide you with a quick tour of the features. The app is easy to use and provides valuable resources and information designed to help you maximize your Boston Scientific SCS trial.

Ratings and reviews

Boston Scientific pushes you into using the app for ordering supplies, adhesive pads, for charging the SCS. My initial order was a nightmare. Finally worked with my rep to get the ordering problem solved. 7 months later it's time to reorder and I can't. Looks like I have to start from scratch and reinstall app. Not a good platform for ordering supplies at all. This process should only take a few minutes, not hours.

Unable to receive validation code. BS said they sent codes but I'm not receiving them. I initially downloaded the app in Feb & it worked fine. I was told in March to delete app & reinstall so I could order patches. Since then I've been unable to use. BS said the problem has to be with my internet provider & my provider said they have checked everything & the problem is with the app. I'm stuck with an app that doesn't work, so I'm left to try to figure it out myself.

This was a great app when I had my trial, and I love my permament SCS. It has helped with my CRPS immensely and my representative is always there for me no matter what or when. He is the best! BUT, the remote has a Bluetooth pairing function that *only* connects to the trial app. It has the ability to pair with a phone app, so why is there no permanent app to control the device? That'd be ideal! The device & rep I give 5/5 stars, but lack of app 0/5 stars.