Hik-Connect - for End User

Hik-Connect

About this app

The Hik-Connect app is designed to work with devices such as DVRs, NVRs, Cameras, Video intercom and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app.

Key Features：
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login

Ratings and reviews

I receive no notifications. I have un-installed and reinstalled, checked permissions. Checked dvr settings and made sure notifications was enabled on it. Set events as well and nothing changes. I even emailed hik vision tech support and have yet to get anything from them and that was last week. Poor customer service, poor tech support.

I hate this app. When you click on playback it jumps to 24hrs ago . It should jump to 5 min ago. There should be a quick rewind button to rewind by 10sec and a forward button on live screen. Double tap gesture to do it. The playback and timeline feature sucks. Also my time displayed in video is not in sync with real time. How to change that in app? Seems the only way to do is using a tv and mouse connected to the recorder. It sucks.

Just playing some of my cameras back and the quality is very poor. They where perfect before I could playback and take screenshot of numbers plates and be very clean. This ain't possible now just a fuzzy grain. The HD, Custom or cancel button bring up and error not support by the device. Is there a way to roll back as this is no use to me.

What's new

1. Optimize fast forward and rewind video playback
2. Support setting clarity for visual intercom device
3. Support NVR related camera motion detection configuration
4. Support storage mode configuration for IP camera recording.