
Guff Jr
App has issues with retaining login credentials. Periodical popups when launching the app that state "To log in to mobile banking you must setup security options in online banking." So you login to online banking, find that everything is as it should be, go back to the mobile app and are shown the same popup denying usage of the app.

Okami Kai
Cypress will lock your card after calling you for a fraudulent charge and will just lock it instead of disallowing the charge. Then they give you no option or way to unlock it yourself. Meaning if someone happens to accidentally purchase something from somewhere, if Cypress deems that's fraudulent, that person can't pay bills, can't buy food, and has to put themselves out and go to a bank or call, which also isn't reliable.
1 person found this review helpful

Tim Jones
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It's nice to have an app. They get two stars for that. They get no stars because you have to reenter your password inside the app to do transfers. Such a pain. Edit: I dropped my review to one star. It doesn't seem like there have been any updates to make this app more user friendly or intuitive since day one. The app is garbage, barely works, looks like it was created by a remedial group of C++ trainees, requires multiple logins (Chase doesn't even do this), and is super clunky to use.
5 people found this review helpful