USAA Mobile

USAA

About this app

USAA is an organization founded by military members for military members. We understand the unique needs of service members, veterans and their families.

The USAA Mobile App gives you convenient and secure account access from your mobile device. You can manage your finances, insurance and more. With just a few taps, you can do things like transfer money, pay bills and deposit checks.

USAA Mobile App features include:

-Banking: Pay bills, send money with Zelle®, deposit checks, transfer funds and locate an ATM.

-Insurance: Get an auto ID card, request roadside assistance and report a claim.

-Security: Use a PIN or device biometrics to securely log on to the app.

-Search: Find what you need with smart search and chat.

-Widgets: View your balance and transaction history on your home screen using widgets.


Investments/Insurance: Not a Deposit • Not FDIC Insured • Not Bank Issued, Guaranteed or Underwritten • May Lose Value 

"USAA Bank" means USAA Federal Savings Bank.
Bank products offered by USAA Federal Savings Bank, Member FDIC. Credit card, mortgage and other lending products not FDIC-insured.

 

Ratings and reviews

A great service organization for insurance, credit cards, and banking services. Excellent rates and fantastic customer service. USAA has helped me in several emergencies (auto accidents). Also, their app is ready to use. I track my expenses, pay bills, and receive life and car insurance updates and policies thru the app. One of the best companies I've ever worked with ... now for over thirty years.

Trying to get auto insurance made impossible. I remember being able to do everything I needed on the app to add a vehicle or start a new policy. Now it's impossible to achieve on the app. In addition, worst AI help bot I have ever dealt with. Member for over 20 years but I may be looking elsewhere for insurance to avoid the headache.

Latest updates have introduced bugs and it is near impossible to find a way to report it in the app or on the website. Under Bill Pay each card for a bill shows either the last payment or the next scheduled payment. Very useful information if it was reliable. But now, it isn't. Sometimes it does show next scheduled, but not consistently. Because of that, I have double paid some bills thinking they were missed. Don't rely on that screen. Check under activity. Add a way to report bugs

What’s new

We frequently update the app to provide you with the best experience. This update includes:
- General bug fixes and performance improvements