CRM by DealerSocket

Name: CRM by DealerSocket
Availability: InStock
Rating: 4.449999809265137 (667 reviews)
Author: DealerSocket, Inc.

DealerSocket, Inc.

4.4

667 reviews

10K+

Downloads

Everyone

About this app

The power and ease of DealerSocket’s Mobile CRM provides the best of socket right in your pocket. Search and add customers, scan a driver's license or VIN, find inventory, send a follow-up text or video, and complete daily tasks from anywhere — and up to 50% faster than on desktop.

Updated on

Oct 13, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Messages and 4 others

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.4

656 reviews

Randy May

July 8, 2022

Android user.. still bad. The notifications settings do not allow them to be put in the highest priority of notification. Copy and paste functionality is spotty or non-existent. Very difficult to access the customer lead when you get a notification in the app from the notification. You have to see the notification, copy paste or write down the pertinent information and then back out and go into the application to search for the customer before you can begin to read the notes or work the lead.

5 people found this review helpful

Aaron Andreoli

March 14, 2021

VIN scanner is not working properly. It does not retrieve the full VIN. Even if I type the missed characters and hit search it is loading invalid info. I am notified of New inbound email but when trying to view it the email does not load properly. After multiple attempts the email usually appears as expected. Otherwise, the new app is working nicely. It is fast, easy to understand and doesn't lock up. Excited for the aforementioned issues to be ironed out.

6 people found this review helpful

DealerSocket, Inc.

March 18, 2021

Aaron – We’re glad to hear the app is working well overall, and thanks for the heads up on those issues. We are implementing frequent bug fixes, so keep your app up to date to see if that solves your problem. If not, please reach out to your dealership’s DealerSocket Customer Success Manager to get further assistance.

Vito Vizziato

May 19, 2021

I'm very disappointed with how this app works. I miss the older version it worked seamlessly and much better. Everytime I go to enter my customers info on a New Up and it's all filled out it doesn't let me save it then all the spaces say Null and it's quite frustrating!!!! Now the app logged me out and is asking me to log in but ironically it won't let me, this is causing me issues ag work that I can't be having. Never had these issues with the older version!!

4 people found this review helpful

DealerSocket, Inc.

May 26, 2021

We are sorry you are experiencing issues with the new app. We are aware of these issues and are working quickly to resolve. Be sure to keep your app updated as we release enhancements regularly. If you continue to experience challenges, please reach out to your dealership’s dedicated DealerSocket Customer Success Manager.

What’s new

Resolved an issue that was allowing users to change the BDC assigned without the proper permission
Resolved an Android requirement to ensure all libraries meet the new 16KB page size requirement
Updated the privacy policy link in the app
Resolved an issue where some users were not able to login
Resolved an issue where duplicate store visits were getting logged during a Quick Up
Resolved an issue to fix trade pushes
Resolved some UI related issues related to Android 16

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