
Brandon T
Tracking codes don't work in the app. I have gotten many that start with DHL thrn get transfered to USPS for final delivery. It seems to be a different kind of tracking number. Either way... these tracking codes NEVER work. They always say that it is not a valid tracking number. But it is, cause when I click the link in my email, it goes to the DHL website and works. So frustrating. What's the point t of the app.
60 people found this review helpful
DHL Express
September 25, 2021
Hi Brandon T. The app is meant for DHL Express shipments with 10 digit tracking number, and does not yet work with other DHL divisions' tracking numbers. Please email us at dhlexpmobileappsup@dhl.com for more information. Thank you.

Marcia HM
Total scam. THEY DO NOT HAVE LIVE TRACKING. They just want your info. After you load the app you have to register & confirm verification code to both phone and email before you can use. Then once you are in, you have the same "package will be there by the end of day" message. Calling customer sevice doesn't have any more information. Seems DHL doesn't know what a GPS is.
58 people found this review helpful

Denielle C
It used to automatically show all the DHL EXPRESS shipments that are coming to me on a page that says 'To Me' but now, even when I input the tracking numbers going to me, it does not show up anymore to where I can change delivery options and everything and I now have to track them one by one on the tracking page without being able to edit anything. I literally have more than 10 tracking numbers every time and it is so hard to keep up with them.
140 people found this review helpful
DHL Express
April 19, 2022
Hi Denielle C. We are sorry to hear about your experience. Please email us at dhlexpmobileappsup@dhl.com with more details so we can assist you further. Thank you.