
Susana Bosquez
Not user-friendly, no response on the message center. Pending payments don't show, I accidentally made a duplicate payment because of this, and then the company would not stop the second payment. You basically get 1 hour to cancel a payment. I was basically told that there was nothing they could do, even though none of the 2 payments had been processed. AWFUL!!!
18 people found this review helpful

Ashley Hansen
Never saves my login info, makes you jump through hoops to retrieve any of it. Also, after collecting all required info, won't let me login by saying "an issue has occurred, try again later". I try again later several times, doesn't let me log in. So how am I suppose to pay my mortgage if the app won't let me log in??? Guess I'll just have to call in every month. Terrible app.
8 people found this review helpful

Sonya Broadway
The worst company to deal with. EVERY time I update online for additional payments to be made to principal they verify it but then mess it up, end up reversing the payments instead and then sending a late warning on a 30 year loan that will be paid off this year (4 years into it). Im about to pay it completely off and never use them again!
4 people found this review helpful