
Didier A.
After 10 years of flawless banking with them, one in-branch āpromotional account upgradeā destroyed my trust and my credit score. During the switch, the representative failed to carry over the automatic payment settings on my credit card. I discovered the error only when a past-due balance and a derogatory mark hit my credit report. And their app is terrible, with no clear way to even fix the autopay or set one up again. Just a bad bank and a bad app.
2 people found this review helpful

Sam Mahlman
Really bad app for me. Trying to use Zelle and changing my information using the app has been a nightmare. Confirmation codes weren't sending at first, and once it finally sent ones that I was able to receive, they didn't work, it gave me an error. Pretty frustrated right now, but I'm sure I'll figure it out. Just shouldn't be this hard. Everything else is pretty smooth.
10 people found this review helpful

Lola R
No longer a decent app. Biometric fails and can not connect 99/100 times. I have removed and reinstalled the app and this did not help. I have banked with First tech for 2 years and I would say there is nothing about them that stands out. I regularly check my account (many many times a day) to monitor for strange transactions since I travel substantially for my employer however the fact that app does not work is frustrating. Not that they actually care but I soon will be closing my account.
4 people found this review helpful