
Kevin LaBonne
I've used this app for over 2 years and previously had no trouble with it, but in recent months, it has started crashing on open, and the info bar on the top of my phone screen blinks/goes completely white, or the wifi signal icon will be a white box/have a white box around it. I've uninstalled and re-downloaded to no avail. Crashes and bugs continue. I've been happy with this bank for a few years but this could be a sign that a change is necessary, however inconvenient. App bugs are scary stuff
10 people found this review helpful
Hi Kevin, thank you for sharing your experience. We are sorry to hear that you are experiencing difficulties and we are here to help. A Better Banking representative will be in touch. Our developers are constantly working to enhance the app experience for our members. Please always be on the lookout for future releases and updates!

Anthony Cravatta
- Flag inappropriate
- Show review history
App no longer works when using biometrics to log in. You get passed the initial login screen, but it blanks out and looks like it's trying to load a page, but never does. Shows a zoom function on bottom right (for some reason) and you can pull down a slider to show how to register for a feature, but otherwise the app does nothing. Will revise my review after this is fixed.
5 people found this review helpful
Hi Anthony, We appreciate your feedback as a GFA member. We are sorry to hear that you are experiencing difficulties with biometric login and are here to help. A member support representative will contact you to assist shortly!