
Lauren Creamer
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8/4/25-I did 1 ride so far. now, every time I open up the app, it will not even let me log in it closes itself.. I've uninstalled it and reinstalled it, and it's still doing it. before this, I liked the app, and I liked being able to transport people. and when you try to do the live chat, you can't because of the fact that you have to be in the app, well, if the app won't open 8/5/25 today app opened looks like back to normal, but be careful of bugs.
2 people found this review helpful
Hitch Technologies, Inc.
August 6, 2025
Lauren, we’ve just released an update (version 6.2.2) for Android that resolves the app crash issue. Please update the app in the Play Store and let us know if you're still experiencing any trouble. We're here to help!

Max Walsh
As a driver, this app is unpolished. Notifications tell you to "tap to learn more" but lead you to the homepage, leaving you to fend for yourself. Leaving the app at all resets it, meaning you have to tap a dozen times to re-enter nav during a trip, which is unsafe. You'll get informed of a ride but aren't told any other info, meaning you have to tap through each city to see where it might be. Nav must be screen-on, which makes your phone hot to the touch. Support, however, is always excellent.
13 people found this review helpful

Viviana Alatorre
I have used this app about 4 times & it gets the job done for a cheap price which I can appreciate. However, it is LAGGY. I have to close the app every time I want the GPS to update. Sometimes my drive comes off as cancelled. I cannot view previous rides. I cannot tip drivers or rate them when prompted. I thought it might be so laggy cause I have a very old phone, but even my partner with an iPhone 13 pro max struggles with the same issues. Even drivers have told me they do not trust the app.
4 people found this review helpful