
Liz Anderson
Seemed great at first-no cost and I booked my first job so quickly and then a 2nd the next day. Then come to find out Homeaglow canceled the jobs on the clients behalf because the app requires a "welcome " phone call to be completed. I have rearranged my days and scheduled the calls at least 3 times- they still have not called. I got a text today asking when we could have the call, they agreed to a time today, and once again --no call. no call means no work. about to uninstall
10 people found this review helpful
Homeaglow Inc Developers
July 23, 2025
Hi there! We understand how inconvenient delays can be. If you've already reached out, feel free to make a follow-up. Cleaner Support is continuing to improve response times and scheduling, so we can better assist you.

Patrick Arrington
This app is great for a good extra income source with flexibility scheduling. However the response times with customer support are terrible. And I do not appreciate the lack of flexibility when it comes to canceling appointments. I had to cancel 2 jobs in total and they limited my account. First time I had an emergency at the clients house and it would not let me submit an emergency request and had to cancel. The second time I had gotten sick and my client didnt want to reschedule
2 people found this review helpful
Homeaglow Inc Developers
August 20, 2025
Thanks for your feedback, Patrick. We’re glad you value the flexibility and sorry for the frustration with account deactivation and support response times. Your account is now active, and our team is here to help—please email support@homeaglow.com if you need further assistance.

Its Two Ts Bruh
Do not sign up or get this unless you are dedicated and have roughly $200 a month to blow on cleaning services and if you want simple equals big charges. Horrible customer service and way too expensive. Just kept charging me mo th after month. did not explain how much cleaning actually was. so many clauses and loopholes to charge more and more for basic things. I have been trying to cancel for months and reach someone. I only used the service 2x and kept getting charged for over 6 months.
5 people found this review helpful
Homeaglow Inc Developers
August 22, 2025
Hi, Don. Sorry to hear about your frustration. When you book, the estimated cost is usually displayed on the site. Please email support@homeaglow.com so we can review your account and resolve your billing concerns. Also note that this Homeaglow app only works for cleaners on the platform. To access your customer account, go to app.homeaglow.com.