Iberostar Hotels & Resorts

4.4
9.57K reviews
500K+
Downloads
Content rating
Everyone
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About this app

We are delighted to present our new Iberostar APP for Android, with exciting new features so you can get even greater enjoyment from your stay.

• Plan your holiday and discover places of interest in your destination
• Access the web check-in service to make your arrival faster and more convenient
• Enjoy permanent access to all event and activity times, and add them to your diary to make sure you don’t miss a thing
• Book a table in our restaurants or order dinner in your room
• Obtain full details of all the hotel services and facilities with our interactive map
• Chat with the hotel staff and eConcierge to solve all your needs and queries

And of course, you will be able to continue booking rooms at any Iberostar hotel at the best guaranteed rates.

Don’t leave it a minute longer: download the new Iberostar APP now, completely free of charge.
Updated on
Aug 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
9.4K reviews
Violetta Houle
April 2, 2024
For android the app works sporadically. Needed to uninstall and reinstall but still can't log in because it's not showing any hotel. Very frustrating. They don't give out paper maps but without the app it's difficult to navigate a huge property. Missed out on dinner reservations. Please fix this asap. My husband was having issues on apple phone as well.
6 people found this review helpful
Did you find this helpful?
Iberostar Hoteles y Apartamentos, S.L.
April 22, 2024
Dear Violetta, Thank you for sharing your feedback regarding our app. We have forwarded your comments to our technical team for revision. We apologise for any inconvenience. Kind regards, Quality Manager
AF
June 1, 2022
This app sucks, slow to load, the features I get emails about aren't working properly, and it's hard to navigate. At check in they don't give you any tutorial on it and so you're forced to figure it out. Also, even though I had 2 people in my room, it would only let me order room service for the 1 maximum. Had to call instead..
5 people found this review helpful
Did you find this helpful?
Iberostar Hoteles y Apartamentos, S.L.
June 14, 2022
Dear Guest, Thank you for kindly sharing your experience, We are sorry you are having difficulties, we are always looking for ways to improve our app so we appreciate your feedback. We hope you enjoy the rest of your holiday and we wish you all the best. Kind regards, Quality Manager
Jonathan Finley
March 26, 2022
APP DOESN'T WORK - the app just goes into a perpetual loop between a white screen and another screen. Nothing ever loads. I have uninstalled and reinstalled the application 3 times, no change. I emailed App Support a week ago with no response. We are booked to go to an Iberostar resort and everyone says everything is in the app, but it doesn't work.
10 people found this review helpful
Did you find this helpful?
Iberostar Hoteles y Apartamentos, S.L.
April 13, 2022
Dear Guest, We apologise for the difficulties you are having, we have forwarded your concerns to our technical team for investigation. Kind regards, Quality Manager

What's new

We are always working to improve the user experience:

- Bug fixes and performance improvements.

App support

Phone number
+34971077000
About the developer
IBEROSTAR HOTELES Y APARTAMENTOS SL
app@grupoiberostar.com
CALLE GENERAL RIERA, 154 - EDIF. B 07010 PALMA Spain
+34 971 07 70 00

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