APPatient

ModMed

About this app

Welcome to APPatient™, the end-to-end patient engagement app created for Modernizing Medicine® patients and providers.

APPatient™ is a mobile, fully-functional patient engagement app that can help both patients and providers save time. Patients can access telehealth and information, and push notifications can keep them up to date on primary medical concerns. Practices with Premium Patient Connect can take advantage of 24-hour online check-in, expediting intake paperwork. It can also help providers treat patients on the go.

APPatient Patient Benefits:

- Chat allows you to communicate with your healthcare team.
- Request prescription refills from your phone.
- Access your medical records on the go.

APPatient Provider Benefits:

- Allows patients to access their healthcare records directly.
- Communicate with patients.
- Access patient information stored in EMA® from your phone.
- Lab and test results can be accessed by patients.
- Use your existing Patient Portal username and password to log in.

For log in assistance, please contact your physician’s office.

Ratings and reviews

The most unusable app on my phone. This app is so poorly designed that it is far and away the least unusable app on my phone. It does not account for the android methodology for signing in with multiple accounts (made necessary by not allowing family members access to each other's accounts). Data entry is beyond tedious. For example, entering the date one quit smoking requires scrolling back monthly -- to as far back as decadeshh while the function for DOB allows direct date entry.

This app has to be one of the worst user experiences I have had in terms of accessibility and display. You can only move past the first pop-up after login if your phone is set to a very specific display setting, anything larger will prevent you from tapping the okay button. I found myself jumping between my display settings and the app multiple times to make small adjustments to get the thing to work. Please fix this atrocity for your low vision users.

My provider sends me links to connect via this app for check-in, yet the links only lead to the App Store and never actually open in the app (which is installed) like they're supposed to. There's no option in the app itself to connect with providers, cutting the usefulness of this app off at the knees. At this point, a webpage would be more useful.

What's new

Bug fixes and performance improvements.