
imm germ
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The fees are too high and not transparent. You charge $1 to receive, $1 to send, plus around 4% hidden fees in the exchange rate. For example, if I receive 100 EUR and then send it again, the final amount delivered is only about 94.5 EUR. This means I lose around 5.5 EUR (≈5.5%) in just one round transaction. It would be much fairer if the fixed fees and exchange margin were shown clearly upfront.
4 people found this review helpful
Hello Germ
We understand your frustration. Exchange rate fees are set by our partners and can change over time depending on market conditions. Moneco works best for receiving money and spending it with the card, but “round transactions” may result in higher costs. We’re working with our partners to try and offer better rates.

zohir taleb
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I wanted to let you know about a small bug I’ve been experiencing when trying to log in to the app. When I enter my correct credentials, I sometimes get the error message: "Something wrong happened. Try again." If I try again a few times or wait a bit, it eventually works. So it’s not a major issue, but it happens often enough to slow things down a bit. I'm happy to share feedback like this and help improve the app. Feel free to consider me as a friendly beta tester 😊 Thanks for your work
1 person found this review helpful
Merci pour ton message Zohir. Souvent, ce blocage vient de documents flous ou avec reflets. La vérif se fait alors manuellement. Je vais vérifier ton compte rapidement. Merci pour ta patience 🙏

Abderrahmane Guedjali
The experience is garbage. They added a $3 monthly subscription that was never mentioned when I signed up. Feels misleading and not worth it.
1 person found this review helpful
Hello Abderrahmane,
We’re sorry for any confusion regarding the subscription. The $3 monthly fee is part of the services, and we strive to make it clear within the app. If you have questions or need assistance, please contact us directly through the app so we can help clarify and ensure the best experience.