2.5star
73 reviews
10K+
Downloads
Everyone
info
About this app
With MyADT you get instant and secure access to your account information. It’s completely personalised to you and with everything now in one place it couldn’t be easier to get what you need, when you need it, without the need to call or email.
Key Features:
• View and manage account details
• View and update keyholder information
• Book and manage engineer visits
• Book routine inspections
• Log faults
• Access support and help material for getting the best out of your security or troubleshooting
MyADT is designed to give you access to your account and contract information and not to control the operation of your system. It has been developed to ensure a smoother customer experience. If you already use the ADT Smart Services app to manage, set, unset your smart security system this will not change.
Key Features:
• View and manage account details
• View and update keyholder information
• Book and manage engineer visits
• Book routine inspections
• Log faults
• Access support and help material for getting the best out of your security or troubleshooting
MyADT is designed to give you access to your account and contract information and not to control the operation of your system. It has been developed to ensure a smoother customer experience. If you already use the ADT Smart Services app to manage, set, unset your smart security system this will not change.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.7
69 reviews
Steve Magowan
- Flag inappropriate
November 7, 2024
Doesn't allow booking of an inspection, same as the website, you have to go through each day for a given month and the message states the system could not process the request. Just a waste of time. Call the number shown and they can't help either!!!
robert smith
- Flag inappropriate
- Show review history
June 17, 2023
A completely useless and pointless app, wait a week for an activation code only to find you can't book a single date on it, it just directs you to a phone number. I could have used a phone at any point. Update: app is still completely useless after another 12 months, still can't book a single date on it but, now not even given a phone number to call. That's progress for you.
35 people found this review helpful
Paul Walker
- Flag inappropriate
October 23, 2023
I was so pleased when I heard of this app. I could change keyholders etc without calling ADT direct (the telephony people are really helpful I must say). Tried to change the keyholders this morning and it wouldn't accept changes. Not helpful. Phoned the telephony helpline and was sorted in minutes complete with call-back. ADT you need to sort this app, it is damaging your professionalism and reputation!
8 people found this review helpful
What's new
We work hard to constantly improve your experience. In this version, you'll experience bug fixes and improved app performance.