
Christopher Robins
Not much to this app, but given it's just a connective app for a specific smart plug, not a lot is needed. For a while, however, some firmware issues persisted between the app and the smart plug that would result in the smart plug turning off unprompted and unconnected to timed events. We would come home and discover that the fridge was off for no apparent reason (The smart plug was used with the fridge). The issue hasn't cropped up in the last few months but keep an eye on your own unit.
13 people found this review helpful
Hey Christopher. Thanks for taking the time to share your experience with the OhmPlug! My best suggestion would be to check the OhmPlugs Wi-Fi signal strength in the OhmPlug app under Device Information. I also recommend setting the Default State to On under Device Settings. I hope this helps!

Jon Levin
It's never proven it's value. Two fridges shut off for an hour when demand is high and rarely points earned or savings. Our fridge can keep food cold for a long time so it's not an issue being turned off. However, when it's hottest out demand is high, when demand is highest I'm not sure I want power out on fridge. Have tried for months, want to know how to return. The application is very basic too. The about us wouldn't scroll on my phone. I had hoped to support greening our climate.
2 people found this review helpful
OhmConnect
September 1, 2023
Hey Jon. Thank you for sharing your feedback on the OhmPlug. I would encourage you to reach out to our Customer Experience team at ohmplug@ohmconnect.com and we'll be able to assist you further!

Sandra Bentz
Only after I received my plugs did I find out my phone doesn't switch to 2.5 from 5.0 on the internet speed. Now I can't return them because they were opened. I read the the information quite thoroughly before I ordered them. Now, I see that you have to make sure that the frequencies switch before hand. Also, they said you can not return them if they were opened. You were suppose to check the frequencies before hand. I feel it was a rip off. I guess if you can make it work good for you!
2 people found this review helpful
OhmConnect
November 9, 2021
I am glad that you decided to leave a comment with your review. We would be happy to chat with you about this in more detail as well as find a way forward. Please reach out to us via ohmplug@ohmconnect.com and we can continue the conversation there.