
Oscar Tejeda
Was working great. The only problem I had was that every month or so, I had to verify my bank login again. Right now, with a new update, it stays frozen on the login page after I put in my email and won't go pass that. And it takes forever for them to verify all your info. It took them 1 week the first time I got locked from my account. Took them a month for the second time I have been locked out of my account. Both times for suspicious activity, even though I'm the only card holder.
3 people found this review helpful
Prepaid Technologies Company Inc.
June 3, 2024
We apologize your experience has not met your expectations. We strive for continuous improvement, and your feedback allows us to serve you and all of our customers more effectively! We're happy to look into this for you. Please email us at support@preloadplus.com or call us directly at 885-515-5214.

Isaac Sarratt
I'm a painting contractor, lowes did away with paying with an LAR account to save 5% so this is my only option. This app is horrible, everytime I go to use it at lowes (which is almost everyday) something is not working. It's either my bank account needs verified again or like today, it says I'm locked out and need to use forgot password function. I save my passwords with samsung pass so I don't have to mess with passwords but still doesn't work. If there was a home depot nearby I would switch.
3 people found this review helpful
Prepaid Technologies Company Inc.
February 6, 2024
Hello Issac - we would like to chat with you with regards to your experience with us. Can you provide us your customer ID at Support@PreLoadPlus.com so that we can reach out?

Ashley Sites
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I am not able to upload funds most of the time, or I was told I had to wait up to 5 days to get the funds to my account. So I should know a week in advance of a new job I haven't started yet? Ok...I have asked to have my bank account removed numerous times, months later, it hasn't happened. Finally the Lowe's check out system, sometimes doesn't even support processing this card! I have emailed and spoke with customer service. Nothing gets resolved.
5 people found this review helpful
Prepaid Technologies Company Inc.
September 30, 2023
Hi, Ashley - we would like to chat with you with regards to your experience with us. Can you provide us your customer ID at Support@PreLoadPlus.com so that we can reach out?