Charles Pickett (Chucky Chux)
Ruckus app used to work fine, this system was installed by my home builder as part of my smart home. It's soooo difficult to login the Ruckus. Started after the update, I get "unable to login unleashed remotely." I've gone through settings and even invited myself 7 times as a remote user. No Joy! It's become a difficult system to manage. When I do get in, I can't navigate through the different APs, it'll kick me with that same message. I may switch to something less frustrating
5 people found this review helpful
Ruckus Wireless Inc.
August 11, 2023
Hi! Sorry for the inconvenience with the Login. We have fixed this issue with the latest app release BUT you will also need to be on Unleashed 200.14 latest firmware (build 200.14.6.1.199). Please upgrade both the App and Unleashed AP firmware and if you still have issues reach out to us at mobile@commscope.com.
A Google user
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Works good for managing our network. The biggest problem is that it opens with a pop up window saying locations permission must be enabled even if it is enabled and requires touching a small close button. That window should only appear if it doesn't have the right permissions
2 people found this review helpful
Ruckus Wireless Inc.
November 27, 2018
Hi Jerry! We apologize for the issue. Please send us details about the issue you are facing to appsupport@arris.com so that we can get to the root cause of the problem and resolve it for you. Thank you for providing us feedback and helping us make the app better.
Garðar Arnarsson
Been using this app for years without issues but suddenly it seems to have lost all my networks, now I just see "No Unleashed network exists!". I've tried logging out and then back in again and cleared the storage of the app but no luck. Not sure if it's caused by a recent update or what.
5 people found this review helpful