
E S
full of bugs. messages will seem like they sent, and then you come back hours later to find out they never went through, leaving your matches hanging. constantly have to refresh your messages and matches to get them to show up, app assumes you don't have any. Will show you the same profiles several times over. honestly, everything about this app is pretty pathetic in terms of UI/UX. it's no wonder it's fallen by the wayside. honestly an offense to our community
6 people found this review helpful
Smooch Labs
September 19, 2025
Hi ES, Please try uninstalling and reinstalling the app and if this doesn't resolve it, please write in to hello@jswipe.me and we'll be happy to assist you!

George Clarkson
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I paid for an entire month of premium, because alot of features are pay walled by a subscription. Which is more expensive than netflix! It's been down nearly a week and this is not the first time this has happened! What a waste of my money! I can't even log in because it relies on facebook integration to log in. Users have begged to get rid of facebook integration because of how often this happens. Save your money and Get a dating app that actually works!
Smooch Labs
September 19, 2025
Hi George, We sincerely regret your frustration and we share it. We are currently working with Facebook directly to resolve this issue as soon as possible. We appreciate your patience!

A Google user
Edit June 19 Keeps crashing. My criticism from years ago still applies. Its like no one ever read it XX I like the concept, but this needs a lot of work. I've selected a 50 mile radius and sometimes get matches 2000+ miles away. I'd like to see the option of kosher at home added. And whether or not someone has kids or wants kids, etc. And whether or not someone is a smoker. It would make it easier to select a potential match from the get go rather than waste each other's time.
5 people found this review helpful
Smooch Labs
October 16, 2019
Thanks for taking the time to write your review, Bruce. This is something we will take into consideration for future updates.
Regarding your location issue, JSwipe shows users based on your current GPS location. You may see users from a different state who are currently in your city, like on business or vacation.
Thanks again for your feedback!