
Nodella Jordan
The process to set up my account was pretty easy and connecting my bank. I love receiving the notifications so I can track payments received and the low processing fee. However, I would like for them to allow more fields to obtain additional information from customers like a note section, phone number, and a field for additional information. I had a couple of tickets purchased on behalf of others but nowhere to put their name.
11 people found this review helpful
Hey Nodella! Thank you for writing about this. We totally appreciate your feedback and hope this is something we can implement soon. If there's anything we can do to assist you going forward, please don't hesitate to get in touch with our support team via https://support.stripe.com/contact/.

Lisa Chambless Wolfe
This app is pretty meh. It's nice to see when payments come in, but it is impossible to do much else. I don't exactly need my payment history graphs when I'm out, but I do need more information on where the payment is coming from. When working with clients and I have no idea when their payments come in, it's not good. This has no details, customer names, nothing like that. Not sure why it is so simple to render it nearly useless. Would it be so hard to put last name and individual transactions
35 people found this review helpful
Stripe, Inc.
October 1, 2023
Hi Lisa! We apologise for your unpleasant app-using experience. It has its advantages and disadvantages. (https://support.stripe.com/questions/stripe-iphone-and-android-mobile-apps-mobile-dashboard-app-for-standard-direct-users). Please contact us at heretohelp@stripe.com if there is anything we can do to help.

Rebecca Henson
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I can no longer get instant payments I guess. They're coming a day late. This is with the turno app. I've never had an issue with instant payouts before. The app shows no balance. Website does, but no option to do a payout. It just comes whenever. I don't have time to worry about keeping up with some other platform paying on time or not. But now it says I have a response from stripe, and I can't get to it or see it. I've never had that problem with another app before either
66 people found this review helpful
Stripe, Inc.
November 6, 2024
Hey Rebecca, we're sorry to hear that you're having issues with instant payouts. We'd like to help in any way we can—feel free to reach out to us directly via support.stripe.com/contact/email, and we'll follow up to assist with any questions or concerns you may have.