
Demetrius Vines
Everything seemed to be going well, I was downloading games and earning points with relative ease trying to earn some extra cash for a vacation. I got enough points to cash out $200 for PayPal and put the request in. Gave my email as needed and was waiting to get my reward. The next day I checked the app and my remaining points balance was set to 0 and all of the game offers and my activity history disappeared. All except the history for my reward redemption. Contacted support, nothing.
2,528 people found this review helpful
Playful Rewards
July 16, 2025
Hi Demetrius! We're so sorry to hear you had a negative experience. Would you mind opening a support ticket in app so our team can look into your issues?

Jennifer Woodsworth
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The app was working fine for me at first. The games were ok. I was earning points with minimal issues. Once I claimed my first reward the whole interface changed. I couldn't keep earning on the games I had installed. The points were poorly calculated and most were missing. I'm still waiting to receive the reward. update: still no rewards and no response to my emails for missing points
1,426 people found this review helpful
Playful Rewards
June 11, 2025
Hi Jennifer, We're so sorry to hear you had a negative experience. Would you mind opening a support ticket in app so our team can look into your issues?

Rhys Levee
It stopped logging my points and wouldn't allow me to contact support. I tried to make a new account to see if I could contact support that way, but had issues still. Ended up trying to delete my account twice out of frustration, and they wouldn't even delete my account. I unfortunately wasted hours on this game and as someone who can't work, the empty promise of earning money through playing games through their app has severely disappointed me.
116 people found this review helpful
Playful Rewards
October 27, 2025
Hi Rhys, we’re truly sorry to hear about your experience. That’s not the kind of frustration we want any player to go through. Please reach out to us directly at support@playfulrewards.com with your user ID so we can look into your account and help resolve this. We appreciate your time and want to make this right for you.