Travelio: Apartment & House

Travelio.com

About this app

Rent apartments, houses, and hotels as affordable as kost starting at IDR 1.5 million per month! Come find your dream apartment now!

Why Rent at Travelio?
• Immediate check-in within 2 hours after booking
• Property showing without additional fees for 4 months rentals or longer
• More than 18,000 properties available in 16 cities

Various Choices of Property
• Apartments with thematic interiors design at #LioStay units
• Living in a hotel starting from Rp3 million/month with #Hotel Residence
• Rent minimalist house at #TravelioRealty

Get Cheaper Price with Various Promos
Get discounts up to IDR 150K for daily rentals, IDR 2 million for monthly rentals, IDR 10 million for yearly rentals on selected properties.

Flexible Payment Methods
Rent yearly, pay monthly without a credit card.

Customer Service 18 Hours
Operating hours from 07.00 to 01.00 WIB. If you encounter any issues, please contact 021 3952 4523 (Phone), [phone] (WhatsApp), [e-mail] (Email), or via "Talk to Us" feature on Travelio app for faster response.

Join Travelio Property Management
Own vacant apartments or houses? Register your property to Travelio Property Management and get monthly passive income!

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PT. Horizon Internusa Persada
Jl. Ir. H. Juanda III, 20, Kebon Kelapa, Gambir
Kota Adm. Jakarta Pusat
DKI Jakarta 10120

Ratings and reviews

CS response took OVER ONE HOUR. I have genuinely never seen such horrible customer service. They are pretty responsive before I paid but when it's time to check in they suddenly are too busy. I have tried contacting by phonecall, by whatsapp, live chat, etc. None of them replied. I can say for sure I will never use this app again and be warning everyone else to NOT USE TRAVELIO.

customer service non existent, it's litteraly impossible to contact anyone from the app, only a useless bot will answer you and only in indonesian language 😂 I booked twice and even the check in doesn't go smoothly because you can't contact anyone when you arrive the apartment building, you can only hope the room boy will contact you in time, wasn't the case for me. I had to pay high electricity bill last month because the air conditioner didn't work well but I couldn't contact anyone to repair

0/10 Worst experience ever. When I arrived, the AC didn't work and took a week to fix after 3 missed appointments where no technician showed up. Throughout my stay, there were constant extreme noise issues from neighbors. Their so-called "customer support" is completely useless—they ignore you or provide unrelated answers. Never in my life have I experienced this before. Try contacting building management directly for rental or using another app. I strongly advise against using this app.

What's new

Improve Performance
Bugs Squashed
New Features