Kr Reid
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This app was great when I started using it. Then it asked me to download the updated version, and now it's so clunky and poor I hate it. I have to click "download" every single time I open the app and then click "open" to get to the students' page. The map now versus the map earlier is very poor, and side roads don't show up unless you enlarge the map. Try doing all of this juggling kids and babies and trying to get out to the bus on time. Add some weather in, and it's even more frustrating!
Bradley Canyon
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Update: with the latest version I am getting reasonable updates on the school bus. And the communication with the app developer has been very good. Giving it a 4 star because the bus doesn't show up on the app/route until about 10-15min before it arrives. Maybe due to the bus driver not checking in before the route begins? Original review: Pretty horrible. Our school switched to this app recently. It hasn't worked once. Live updates sounds great but I'll take the manual updates that work.
7 people found this review helpful
Tyler Technologies, Inc
February 22, 2024
We are sorry to hear this! If you want to leave us more info under the "Feedback" section in the app, we'd be happy to get in contact with you to resolve the issue.
Ashley Hartman-Klein
Since the moment it was downloaded, it hasn't worked. I click login it opens up sign in outside the app, I login in and it brings me back to the app say login or sign up. When I clicked send a verification code and put the code in, it says no account with that email, when I try signing up with THE SAME email it says there's already an existing account with it. I've tried uninstalling and reinstalling all permissions are accepted and still an endless loop useless app!
7 people found this review helpful
Tyler Technologies, Inc
April 10, 2024
We are sorry to hear this! If you can't get into the application, please try to complete your account setup through the website https://myridek12.tylerapp.com. If you still have issues with your account, please email us at transportation.support@tylertech.com.