![](https://play-lh.googleusercontent.com/a-/ALV-UjXd5K7gbSeYkjNi71cu03mbpmBh6G39ZNOx793QAvcA1Um4b4sO_w=s32)
Thomas Maiocco
- Flag inappropriate
- Show review history
App is very basic. For some reason, gesture navigation does not work when within the app. Basic function is decent but missing some informative file features that exist on standard file/media productivity apps. Example, status bar of upload or download is not in the app. And the name of the file you are viewing while in the file/viewing that media. Chromecast support is included and works well.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWRvB0Fh0E_EGXSChvPqg_RarUyC6I83oYlh4V6yvxwIERH-tQJ=s32)
PJester 7
The point of a drive like this is to 1. Automatically back up files, which it does not do most of the time 2. Allow user access to files throughout multiple devices, which is extremely limited Improvements I would like to see 1. Flawless interaction with all file types. If I make changes to a file, it should save automatically. 2. Allow photos to be printed directly from the app 3. Should act more like a hard drive, less like software, especially when accessing from a laptop.
5 people found this review helpful
Western Digital Technologies, Inc.
March 8, 2024
Hi, we are sorry for the inconvenience and thank you for your feedback! We deeply respect your advice, and we will try to combine your suggestions with our improvements to provide better products & services. We also recommend you to please open a ticket at (https://support-en.wd.com/app/askweb) and explain the backup related issue in detail.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWHw6xD6zx5XIuoPqnQ-qEHNFgj5pp33f5c1yadC7xvJ6yF_nhO-g=s32)
Dhex Dev
- Flag inappropriate
- Show review history
Will only let you add Photos or videos. The desktop version allows any type of file, but this Android app will only let you choose Photos or Videos after hitting the add button. Want to upload a pdf or a log? Forget about it. Want to download a xls? Again nope. App was updated removing features not increasing. Still no option for adding any file on phone. Changed 1 star for 3 bc now you can map it as a network drive
5 people found this review helpful
Western Digital Technologies, Inc.
December 15, 2021
Hi, we are sorry for the inconvenience & thank you for sharing your feedback. We will share this with the concerned team to improve the user experience. However, you can try to use "Backup Other Folders" option in the auto backup feature. Refer link: https://bit.ly/2Xxw -Need Help, Email: https://bit.ly/36UlSpn or Phone: https://bit.ly/36UhqqJ