Ting

Whisker Labs

About this app

Welcome to peace of mind, powered by Ting — one app with two ways to help protect your family and home from electrical problems. Pair with the sensor and service for proven electrical fire prevention, or use the free app for real-time power outage alerts.

Ting helps stop electrical fires before they start through a smart sensor that detects tiny sparks and micro-arcs in wiring, outlets, devices, appliances, or even from the power coming into your home. If a fire hazard is detected, Ting coordinates a licensed electrician to fix it, with up to $1,000 in covered repair costs. Already trusted by over 1 million homes, Ting is proven to prevent 4 out of 5 electrical fires bringing safety and peace of mind to families everywhere. Ting also keeps you prepared and informed with real-time power outage alerts and an interactive power outage map for your neighborhood — a free benefit available to everyone, with or without the sensor. Download now to check power outages in your area.

When you need to know about your electricity, you need Ting.

Ratings and reviews

I like what the app does, and the interface is easy to interact with. The one complaint I have is related to logging in. The app doesn't allow you to paste your credentials into the user ID and password fields. That is extremely annoying. It wouldn't bother me so much if the app supported biometric authentication. Entering complex passwords using a smartphone keyboard is tedious is error prone.

The device didn't detect several power outages. The developer of the APP responded to just one particular outage. Several power outages before that have not been detected. The issue seems to be that incidents aren't stored on the device until it has a working Internet connection again when the power has been restored. I like to encourage the developer of the device to enhance its capability to close this loophole.

It's pointless, it'll send notification. Great. I go to log in. Nope. I try reset password. Cause just round in circles. Log in isn't good. I user name password wrong. Try again. Just runs you around in circles. There is no one to contact. Offers no help in app. Wait I take that back the only good it does is possible lower my insurance rate. Other than that. Bet thier response sucks too. Can't even put a contact us inside the app. Have to leave it in the response to this. That seems helpful.

What’s new

What's New:
• Simplified view of how Ting works and easier ways to share with friends and family
Stay safe by keeping notifications on — never miss critical safety or power alerts. Update today to unlock the latest features!