CLEAR - Travel & Experiences

Alclear LLC

About this app

Meet CLEAR, an identity company that powers safer, easier entry through airport security and arenas across the country. With identity verification technology that confirms you are you, CLEAR unlocks a world of more joyful experiences by removing friction from your everyday life.

Think of this app as CLEAR in your pocket: Take control of airport travel and get to your gate on time—every time—with Home-to-Gate. Easily find CLEAR locations to skip long lines and get into your favorite games and events faster. Plus, build your verified CLEAR identity, which keeps your personal records, like health data and immunizations, in one secure place.

No matter the journey or the destination, CLEAR keeps you moving.

Your Privacy is Our Priority:
Using CLEAR is completely opt-in; we keep your data secure and protect your privacy. Transparency and security are at the center of everything we do—that means keeping you in control of your own personal information. You will know when CLEAR is asking for your information, what information we’re asking for, and how it will be used.

Follow @CLEAR on Twitter and Instagram for exciting updates, news, and more.

Have a question or feedback about the CLEAR app? Send us a note at [e-mail].

Ratings and reviews

There are areas in the app that are not intuitive. for instance when you are required to take a photo to validate your ID. The camera controls are not available on the interface and there are no suggestions of what isn't working. If you find it isn't passing the photo confirmation, the issue is likely low light. It takes a pretty bright light to confirm. Flip on a bright overhead light, start with the camera close to you and move it away. It will vibrate when it is good.

Difficult to navigate, does not work well, and the scan your vaccination card option does not work. And under FAQ it suggests that you can very easily cancel your membership by going into your account and clicking "cancel" but that is not an option I see in my account. Maybe because I signed up for the free option? I only downloaded the app to attend a game. Instead, I will just arrive early and go through the in-person screening. 2 stars instead of 0 because the customer service was lovely.

Vaccine info could use some work. The whole validation process seems very secure but is very convoluted, involving shooting pictures of yourself, various documents, and QR codes. All well and good, and I ended up with what seemed to be a useful vax record. But then I tried to pull it up again two days later, and all the info had been deleted. It wanted me to start over from the beginning. Doesn't give me much confidence to bring it to an airport. I'll stick to the official California app.

What's new

No matter the journey or the destination, CLEAR keeps you moving. We’re always working to improve your experience with updates to the app. This release includes general bug fixes and improvements.