3.2
1.06K reviews
500K+
Downloads
Content rating
Everyone
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About this app

KCB iBank is an online banking solution that allows customers to access all their banking needs through internet including viewing account balances, statements, making payments and transfer funds to accounts within the bank, other local banks, mobile wallets as well as international bank transfers.
Updated on
Jun 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.2
1.05K reviews
Everlyne Gathoni
August 5, 2025
The app has been consistently saying system unavailable for over a month now. It works once in a while. I've tried installing again severally. Check on it urgently Also, the app needs more features like Lipa na mpesa till and paybill options. It's tideous having to transfer cash to mpesa every time one has to make payment.
42 people found this review helpful
Did you find this helpful?
KCB BANK GROUP
August 13, 2025
Hi Everlyne, this experience is unfortunate, please share your details and a short description of your issue via dm (X:@KCBInKenya and Facebook: KCB Group) to help us turn this around. ^DK
Charles Munyua
September 5, 2025
Easy to use and interact. but after sometime the app blocks one out and says I should visit a nearby branch for resett. At the bank I took 2hrs before being served. quite frustrating.
Did you find this helpful?
KCB BANK GROUP
September 8, 2025
Hi Charles, this experience is unfortunate, kindly confirm if you managed to access the app services. ^DK.
Joseph Mutua
September 20, 2025
Paying bills like prepaid tokens is very expensive compared to other apps available locally,just paid 100/= for tokens and instead of 4 units I got only 2.6.Be careful before paying bills using this app.
Did you find this helpful?
KCB BANK GROUP
October 8, 2025
Hello Joseph, thank you for your feedback. Kindly note that the number of units received when paying for prepaid tokens depends on KPLC’s current rates and charges, not the App. We recommend checking with KPLC for a breakdown of your token purchase. ^JD

What’s new

Better Customer Experience