KCB Mobile

4.4
33.5K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

Welcome to a new era of banking with the KCB Mobile Banking App—designed to bring you faster, smarter, and more secure financial solutions, all in one place. Whether you are transferring money, paying bills, or growing your savings, we have made it easy to manage your finances right from your .
• Customizable Experience: Personalize the App to fit your style for a superior banking experience.
• Instant Mobile Money Deposits: Seamlessly transfer mobile money to your KCB account, making transactions quicker and hassle-free.
• Advanced Biometric Security: Enjoy peace of mind with biometric authentication, ensuring your transactions are both seamless and safe.
• Open Bank Accounts Effortlessly: Get started with a new KCB account in just a few taps—quick, simple, and convenient.

Download the KCB app now and experience smarter, more secure banking at your fingertips.
Regulated by the Central Bank of Kenya
Updated on
Mar 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
33.4K reviews
Pius Mugambi
January 19, 2026
This is one of the worst banking apps I have ever used. I can't log in properly because the app takes an extremely long time to load—sometimes almost one hour. Even when it finally opens, sending money either from the bank or to mobile numbers is a serious problem. Transactions fail, hang, or do not go through at all. It should be reliable, fast, and easy to use, but this app fails in all these basic areas. Please fix the login issues and transaction delays because the app is not usable at all.
99 people found this review helpful
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KCB BANK GROUP
January 29, 2026
Hi Pius, we are sorry that you're having issues with the app. please share your details and a short description of your issue via dm (X:@KCBInKenya and Facebook: KCB Group)and your Android version We will investigate immediately & solve the issue.^CW
George Arwa
March 14, 2026
Why is it that we have an option of creating savings account from the app but its not being processed? I have tried many times creating saving account from my personal account and its not going through. I was advised to create a different saving account so that I can transfer money to that account. What is the essence of having savings account in the app if its not useful?
8 people found this review helpful
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KCB BANK GROUP
March 16, 2026
Hi George, we regret the inconvenience you experienced. Please share your details via DM (X: @KCBInKenya, Facebook: KCB Group) so we can assist you. ^PW.
Timothy Boit
February 13, 2026
App has been so buggy after that major update. I wonder how and why they haven't realized. Out of nowhere biometric data has been cleared and you have to set it up again. As of the date of this writing, the app doesn't allow you to login. have to clear cache and sometimes even with that, it doesn't work. cleared data, and then tried to login again, just getting errors. You wonder if these developers even test the products before getting them mainstream😐
62 people found this review helpful
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KCB BANK GROUP
March 31, 2026
Hello Timothy, we’re sorry for the frustration. The biometric resets, login failures, and errors you’ve experienced aren’t the standard we aim for. Our team is actively working to improve stability after the update. If you’re still experiencing issues, kindly DM us (X: @KCBInKenya or Facebook: KCB Group) for assistance. ^MM