Hermes Paket

Hermes Germany GmbH

About this app

With our free app, you always have all the services for sending and receiving parcels with Hermes at your fingertips.

TRACK CONSIGNMENTS
Stay informed at all times about the current shipment status and the expected delivery dates of your parcels.

TAX DELIVERY
If you are not at home: just let us know how you want us to deliver your parcels. Choose your preferred storage location, preferred parcel shop, preferred neighbor or preferred day directly in the app.

SHIP WITHOUT PRINTING
Create your parcel labels for shipping within Germany conveniently in our app and simply have the QR code scanned from your display when you drop them off at the ParcelShop. We print the shipping label for you.

CREATE PACKAGE NOTES QUICKLY AND EASILY
Easily determine the right package class and add addresses with just one click.

PAY CONVENIENTLY
Simply pay the shipping costs with PayPal - or in cash when you drop off the package.

FIND PARCEL SHOP
Discover all the ParcelShops in your area and find the one that suits you best.

MYHERMES ACCOUNT
Sync your shows across devices.

Ratings and reviews

It is the worst delivery company you can ever see. They didn't deliver my package saying address was ambigous, and three days later they asked me to correct my address, and package will be delivered 1-2 business day. Then after waiting for 4 days I find out that they started the process of returning it back to sender without telling anything. Their live agents are useless as well and leave the conversation whenever they want without solving anything. Never use this company for your deliveries!!!

worst company ever! i didn't face in all my life a delivery company like this one! they always tell you that they come and didn't found you at home! i have lost 3 packet because of them ! also once they send me an email telling me that i received the packet and i signed for that ! but no body come and nothing come ! they don't tell you which time they are coming ! i will try my best to say to the online shopping app to not send my packet with you guys ! my nightmare really...

My package has been delayed for weeks and Hermes has not taken any effective action to solve the problem. Even after requesting a delivery change and providing a new address, nothing has been updated and the package is still not delivered. The customer support response is slow and unhelpful, and I keep receiving the same automated messages without any real solution. Very disappointing experience. I expect faster handling and clearer communication from a delivery company.