3.8
406 reviews
100K+
Downloads
Content rating
Everyone
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About this app

With the MyNorthwell app, you can manage visits, connect with providers, access results, join appointment wait lists and more. Simply download the app and create an account to get started.

Features:
• Book, cancel and reschedule appointments.
• Join our wait lists and get notified if an earlier appointment time becomes available.
• Use eCheck-In before your appointment to save time when you arrive.
• View test results and receive notifications of new results.
• Manage and view summaries of current health issues, medical history, medications, immunizations and more.
• Send messages to your care team or non-medical inquiries to customer service.
• Grant account access to caregivers and providers.
• View billing statements and make payments.
Updated on
Sep 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
396 reviews
Inuyasha
February 13, 2025
The latest update dropped support for many fairly recent versions of Android. Not everyone buys a new phone every year. Edit:response to dev comment: the app states to update to the latest version to continue using it, but the latest version will not install on Android 11 and older. It is not an account issue, is it an app issue. They blocked old versions from accessing the dashboard, while preventing users from updating.
17 people found this review helpful
Did you find this helpful?
Northwell Developer
February 13, 2025
Hi, we apologize for any issue you might be having! Please send the details of your issue to accountsupport@northwell.edu and include Ref#86489 so we can assist you as soon as possible.
Lisa Megna
May 27, 2025
This app WAS fantastic as I see multiple specialists from Northwell Health due to severe injury with many other issues that have resulted. It was so easy to less stressful to make appts, arrange for tests, view records & results, etc. Now I can't use app at all! I keep getting full screen message that my device is no longer able to use this app!! I NEED ACCESS TO MY NORTHWELL HEALTH INFO - PLEASE HELP ASAP! I'm facing major surgery in July!
4 people found this review helpful
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Northwell Developer
May 29, 2025
Hi Lisa, the minimum OS version that’s supported is Android 11+. We strive to offer the best experience with new features and essential security updates. You can still access the services you need by using our website, www.northwell.edu as it offers the same functionality as the app.
Brian Robilotta
October 8, 2025
It's a helpful app, but on Samsung Galaxy s24 I'm not able to see or access any buttons along the bottom of the screen. The biggest issue is with the message tab. I am not able to send a message because the "Compose Secure Message" button is not visible on my device.
Did you find this helpful?
Northwell Developer
October 9, 2025
Hi Brian, we would like to help resolve the issue and need additional feedback/information. Please contact us directly at accountsupport@northwell.edu and include a screen shot of what you are experiencing.

What’s new

With this latest release, we've made some behind-the-scenes improvements to enhance your overall experience. We hope these updates will make using our app even more seamless. Thank you for choosing Northwell Health.

App support

Phone number
+18883213627
About the developer
Northwell Health, Inc.
google-app-support@northwell.edu
2000 Marcus Ave New Hyde Park, NY 11042 United States
+1 201-855-6885

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