
Mr Leon
I would like to enjoy using your services, but I find that the accumulation of information becomes overwhelming after a period of time. The combined inbox is, unfortunately, not ideal. Distinguishing between multiple emails is also quite confusing. Perhaps displaying our avatars would be a helpful alternative.The items on the left side of the interface appear to be quite cluttered. It might be beneficial if our folders did not have duplicate names.
1 person found this review helpful
Mozilla Thunderbird
August 4, 2025
Thanks for your feedback, and we're definitely working to make the app less overwhelming! You can turn off the combined inbox in General Settings > Display > Account List. We are also having an improved account drawer with optional avatars and folder improvements coming in 12.0!

Don McDade
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The format of the account list should be changed to show account name, not just a meaningless symbol. Need to be able to open an attachment from the top of the email or a menu. Some emails have large amounts of space, and it takes a long time to repeatedly swipe down to get to the bottom where the attachment is shown. No way to quickly scroll down. Need to be able to add custom folders and be able to move emails between folders. Will not download PDF file to a folder; instead, it opens the app.
20 people found this review helpful
Mozilla Thunderbird
May 13, 2025
We're so sorry with any frustration with the current app. We're working on an improved account drawer with the option to show the full email address and a customizable icon, as well as improved attachments, and these features will land this year. For less white space, adjust Settings > General Settings > Display > Message Lists. Hope this helps!

d p
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i thought i liked this email client at first, but not so much now. I've been intermittently getting error messages saying that the message failed to send when I'm trying to email attachments. they sit in the outbox, and then i open it, and it says message deleted, or sometimes it just removes the attachment after sending. since this is for work, i can't afford the time to troubleshoot why this keeps happening, so I'm moving on.
5 people found this review helpful
Mozilla Thunderbird
July 30, 2025
Thanks for your feedback, and we're sorry for the frustrations with messages being stuck in the outbox (a possible solution is in 11.0) and with attachments disappearing. While we'd love to help troubleshoot at Settings > Get Help, we hope you try us again as we improve!